Phoenix

Arizona

1479 live openings

• Health case management
• Verify and support participant engagement in medical care
• Obtain and track client-level health data, including viral load and medical visit dates
• Refer and link participants to services that promote positive health outcomes, treatment adherence, and greater self-sufficiency
• Monitor participant follow-through with medical appointments and treatment plans
• Coordinate with primary care providers on participant medical care plans
• Provide education and support around medication adherence, appointment management, and treatment-related issues
• Conduct outreach to medical providers to gather required clinical data
• Connect eligible participants with public and private programs including Medicaid, Medicare, Part D, and ADAP

• Documentation & recordkeeping
• Enter participant intake information into required databases (Caseworthy, Provide, etc.) within designated timelines
• Record case notes and all required data elements accurately and consistently
• Complete reassessments per SHP policies and funder requirements, including IDHS
• Process annual lease renewals and complete associated workflows in applicable databases
• Maintain thorough and up-to-date participant files in compliance with program standards

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What you bring

• Required
• High school diploma or equivalent
• 3+ years of case management experience
• Valid driver's license and access to a personal vehicle
• Comfort navigating Chicago by personal vehicle and meeting participants in their homes and community settings

• Preferred
• Bachelor's degree in social work, public health, or a related field
• Experience with crisis prevention, intervention, goal-setting, and resolution techniques

• Core competencies
• Knowledge of supportive housing models and systems
• Proficiency with case management databases
• Strong interpersonal and relationship-building skills
• Exceptional attention to detail and follow-through
• Ability to work independently and manage a varied caseload

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Work environment

This is a hybrid role that includes both field-based and office work. Field responsibilities involve regular travel throughout Chicago to conduct home visits and accompany participants to appointments. Office tasks may include extended time at a workstation. Occasional light lifting (up to 10 lbs) may be required.