YWCA of Western Massachusetts
Location
Springfield, Massachusetts
Salary
$20 / HOUR
Provide support, advocacy, and crisis intervention for survivors of domestic violence and human trafficking in a residential shelter. Responsibilities include conducting intakes, enforcing shelter rules, and maintaining the facility's upkeep.
Requires an associate's degree and 1-3 years of experience in human services, specifically within residential settings. Candidates must have a strong understanding of gender-based violence and structural racism.
The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.
The YWCA is seeking a Direct Service Advocate for our Domestic Violence Shelter Services in Springfield, MA. The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen, and child program participants living in the YWCA’s residential programs. DSA’s are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSA’s support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations.
Job Title: Direct Service Advocate
Reports to: Assistant Program Director
Starting Rate $20.00/hr
FLSA Status: Non Exempt
Must be able to lift 40 lbs.
This position is covered under the CBA (union) and is subject to union dues.
All employment at the YWCA begins with a 150-day Introductory Period.
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