Job detail

Residential Aide

Westhab Inc.

#Case Management #Social Services #Community Development #Client Intake #Homeless Services #Residential Care #CARES #DHS Requirements #Shelter Management

Quick overview

The Residential Aide assists clients with basic needs and monitors shelter areas to ensure adherence to rules and schedules. They are responsible for performing intakes, maintaining case records in the CARES database, and providing orientation to new clients.

Requirements summary

A High School Diploma or GED is required, with an Associate's degree preferred. Candidates should have one year of experience working with homeless or special needs populations and the ability to lift 50 pounds.

high schoolassociate degreeCommunication SkillsCrisis InterventionConflict ResolutionFacility InspectionCase DocumentationClient MonitoringIntake ProcessingDaily Living Skills AssistanceCARES DatabaseDHS Protocol Knowledge

Job description

Job Description

Job title: Residential aide

FLSA: Non-Exempt

Division: Services

Reports to: Program director

Location: NYC

SALARY

$18.00 Hourly

SUMMARY

The Residential/Program Aide assists with the client's basic needs. Individuals will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients.

Essential duties and responsibilities

Perform regular area inspections to ensure that shelter rules are adhered to
Monitor sitting areas, laundry rooms, and the cafeteria to ensure all clients are adhering to schedules and drop-in rules
Tracking locks for all lockers
Provide clients with locks, linen and toiletries
Remove contriband items from dorms and inform clients of shelter regulations.
Store and remove client property from the client storage/locker area
Maintain required documentation in case records in written and computer databases (CARES) and update the client’s records in accordance with governmental and agency policy.
Monitor sitting areas, laundry rooms, and cafeteria to ensure all clients are adhering to shelter rules
Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations.
Collect client identification and other documents necessary during initial intake.
Assist clients with daily living skills and with cleaning areas, laundry, hygiene, etc.
Fill in for kitchen staff and maintenance staff when necessary
Must be able to lift 50 pounds
All duties as assigned

Experience, education, and special requirements

High School Diploma or GED required. Associate's degree preferred. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols

Agency profile & employee expectations

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year.
We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities.
Changing Lives.
Working at Westhab is not easy.
Our expectations for all staff are high.
We believe that the people and the communities that we have the privilege to serve deserve our very best every day.
We are a results-driven organization that focuses on empowerment and impact.
If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

Occupational safety and health administration (Osha)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.