Job detail

Triage Specialist (Job Posting)

OKLAHOMA MENTAL HEALTH COUNCIL

#Behavioral Health #Care Plans #Patient Assessment #Mental Health #Crisis Intervention #Triage #Clinical Documentation #Co-occurring Disorders #Admission Screening

Quick overview

The Triage Specialist manages emergency phone and face-to-face contacts to determine the appropriate level of care and provide crisis intervention. They handle admission procedures, complete required documentation, and collaborate with interdisciplinary teams to communicate behavioral interventions.

Requirements summary

A high school diploma is required, while a bachelor's degree in any field is preferred. Candidates must possess excellent communication skills and the physical ability to lift at least 50 pounds.

high schoolbachelor degreeCommunication SkillsIndependent JudgmentPatient AssessmentCrisis InterventionBehavioral InterventionClinical DocumentationTriageInterdisciplinary CollaborationResource LinkageAdmission Screening

Job description

SUMMARY

Triages all emergency or unscheduled phone and face-to-face contacts during assigned shifts to determine the level of care warranted, and to provide crisis intervention services as needed under immediate supervision. Performs admission screening and procedures including the completion of all designated paperwork. Presents client information to the interdisciplinary treatment team and communicates behavioral interventions to Mental Health Technicians.

Essential functions and responsibilities
Ensures that all crisis situations are appropriately assessed and ensures that appropriate levels of service needs are arranged
Works as treatment team member utilizing all available resources
Provides and completes all required paperwork in a timely manner
Ensures that peace officers and local providers (i.e. Physicians, hospital staff) are advised of proper procedures to obtain crisis intervention services
Completes Emergency Order of Detention (EOD) documentation (if applicable)
Provides linkage to available resources
Documents all situations according to procedures
Attends staff meetings, workshops and seminars to learn agency policy, rules, regulations and procedures; participates in ongoing in-service training as well as pertinent external training
Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of programming
Supports and assists with the facilitation of Care Plans for consumers within the Red Rock Health Team
Performs other duties as required

Qualifications

High School Diploma or equivalent
Bachelor's degree in any field preferred
Excellent verbal and written communication skills
General skill in exercising independent judgment, tact, patience and understanding; maintaining effective working relationships with clients, other staff and the community
Must complete all in-service and external training requirements
Commitment to the mission of Red Rock BHS

Physical requirements
Must have the ability to stand or sit for long periods of time
Must have the ability to lift, push, or pull a minimum of 50 pounds
Ability to travel approximately 10% of the time
Ability to use telephone, PC, fax machine, copy machine, and printer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.