Hilltop Community Resources
Location
Grand Junction, Colorado
Salary
$22 - $23 / HOUR
Support youth and young adults in crisis through emergency sheltering, assessments, and resource navigation to achieve stability and housing. Coordinate with external agencies and provide mentorship and evidence-based practices to help participants reach their goals.
Requires two years of college or equivalent work experience, with a preference for those with lived experience in housing or behavioral health insecurity. A valid Colorado Driver's License is required, and CPR/First Aid or CPI certifications are preferred.
Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.
At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.
Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for supporting youth and young adults in crisis intervention and emergency sheltering needs through assigned program assessments or program model. Uses a variety of evidence-based practices to help youth and young adults navigate the resources needed to become healthy, stable, safe, connected, and housed.
1. Become trained and/or certified in assigned Hilltop Program, curriculum or Practice, and conduct duties in accordance to fidelity standards, grant requirements and program guidelines.
2. Complete certification(s) required for position, which may include, but not be limited to training for peer support and therapeutic case management, Credentials of the Family Resource Center Association (FRCA), housing system/programming models, or other required training, as applicable to assigned role.
3. Make initial contact, via walk-ins, internal or external referral sources, and/or contact through street outreach, with participant to present available services and provide referrals and/or concrete support through one-on-one meetings and/or phone contact.
4. Upon enrollment, create a working file and/or complete data entry with all necessary documentation; assist participant in developing their individualized goal/plan for safety and housing.
5. Administer all required assessments and screenings with participants.
6. Refer participants to external services and resources when the needs are outside the scope of Navigator’s professional training.
7. Create and maintain accurate and timely contact notes and enter timely data in appropriate program databases per program regulations.
8. Collaborate with relevant agencies to assist participants with meeting goals. Contact parents and/or DHS and have appropriate permissions to work with unaccompanied minors.
9. Plan, advertise, and implement lessons, activities and classes based on specific program curriculum requirements. Provide mentorship.
10. Accompany, facilitate, and/or attend meetings/staffing with court, school, medical, and/or legal related agencies. Provide or brainstorm ideas regarding transportation, as needed.
11. Facilitate screenings for behavioral health needs, health needs, resource needs, and housing to complete appropriate documentation and processes as needed or if required by program.
12. May share “lived” experience with participants by modeling effective personal interactions and behaviors, advocating for and supporting individuals, sharing personal experiences, mentoring individuals, and helping to build natural supports, if applicable.
13. Facilitate a POD
14. Assist with monitoring/ordering facility supplies.
This position requires some specific skills that we hope you can bring.
Education & experience
Two years of college or equivalent related work experience; or equivalent combination of education and experience. Two years of lived experience (i.e., housing insecurity, behavioral health, food insecurity, member of LGBTQ+ community, survivor of violence, experience in custody of DHS/DYS, disability, and/or recovery from addiction, etc.) is preferred.
Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 06/17/2026.
Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.
Clearances & health requirements
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