Position Title: Medical Assistant Position Code: MA-XXXX
Department
- Organization
- Wide
- Oracle
- Code: MA-XXXX
Reports to
- Department
- Manager/Director
- Safety
- Sensitive: ☒ Yes ☐ No
Exempt Status: ☐ Yes ☒ No
Position Purpose
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.
- Key Responsibilities
- Responsible for patient care under the direct supervision (in the office suite or exam room) of a Physician, Physician Assistant, or Nurse Practitioner.
- Responsible for maintaining all applicable KHI Policies and Procedures.
- Escorts patients to exam room and prepares patient for exam including vital signs, history, and reason for seeking care.
- Cross trains in data entry, balancing of accounts, charges fees and collect payments due.
- Schedules/confirms appointments.
- Maintains and facilitates communication between patients, family and clinical staff.
- Reports as necessary to Public Health at direction of provider.
- Maintains work area including exam rooms, supplies, medication and immunizations.
- Performs CLIA waived lab tests and obtains specimens; performs proficiency testing and runs controls for waived tests; may perform venipuncture.
- Performs other duties as assigned.
- Responsible for charging for technical functions, assisting the physician and nurses for all clinical requests, and maintaining all applicable KRMC policies and procedures.
- Included are also injections, organizing chemotherapeutic agents for the Oncology Nurses to administer, looking up authorizations, and developing moderate knowledge of chemotherapy, its side effects, and implications upon a patient population.
Qualifications
Required Education
High School or Equivalent - will be required to provide proof (Diploma or Official Transcripts) upon hire
Must also meet one of the following criteria
- Graduate of a medical assistant program accredited by Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools (documentation on file) or;
- Hold a current medical assistant certification from a nationally recognized certifying body accredited by National Commission for Certifying Agencies or American National Standards Institute (e.g., AAMA, AMT, NCCT, NHA) or;
- Completion of a medical services training program through the U.S. Armed Forces (documentation on file).
Certification
• BLS certification through the American Heart Association or American Red Cross.
Skills and Knowledge
- Able to communicate effectively with others; manage multiple priorities and tasks, to maintain attention to detail.
- Able to recognize and respond appropriately to urgent/emergent situations per protocol.
- Knowledge of/ able to implement direct care, newborn through geriatric.
- Knowledge of/able to use basic medical terminology
Preferences
Experience
One to two years’ experience as a medical assistant in a clinical outpatient setting.
Special Position Requirements
Exposure Categories
- Category I: Expected duties have routine potential for exposure to blood, body fluids or tissues
- Other potential hazard(s): possible exposure to chemical, biological and radioactive substances; possible exposure to hostile individuals
- Work Requirements
- Must be able to distinguish appropriate colors.
- Incumbent must be able to consistently reach and/or work above and below shoulder level; lift up to 50 pounds.
- Able to walk/be on feet 90% of day with frequent bending, squatting, kneeling, standing.
- Able to sit at desk 10% of day; communicate using telephone.
Created/Revised: 10/27/2018; 3/25/2019; 10/3/2019; 2/22/2022; 3/18/2026; 5/21/2026
