Philadelphia

Pennsylvania

1769 live openings

Authorizations

• Authorize admissions to state hospitals, ADATC, Three Way Hospitals, Level III Detox, Facility Based Crisis and all referrals to crisis services
• Process other acute care authorizations as needed

Automation

• Screenings are completed using standard and specialized computer programs. The approved screening form is a State designed STR form.
• Inputs accurate information into the system and unlocks electronic service records with appropriate consents, and enters all necessary data elements into MIS system
• Provide technical and clinical assistance to First Responders, clinical home providers, and Mobile Crisis Management

Cooperative Efforts

• Establishes and maintains effective working relationships within the unit, agency, and service system.
• Consistently demonstrates professionalism, tact and diplomacy in handling irate callers and/or working with contract providers and other external parties
• Participates in Unit Staff meetings, Agency Staff meetings, (All Staff) and assigned committees

Knowledge, Skills and Abilities

• Comprehensive knowledge of counseling, social work and/or psychological principles, techniques and practices to treat behavioral health conditions. Specific knowledge includes: mental illness, substance use and intellectual and developmental disability diagnostic categories; individual and family dynamics; brief counseling and intervention techniques; psychiatric medications and their effects; mental health regulations; and an understanding of the North Carolina mental health system of service delivery
• Sound knowledge of MH/SU/IDD in order to determine eligibility for Medicaid and State supported services, appropriateness of referrals for treatment and assessment and the level of danger of the members calling for assistance
• Knowledge of the laws governing the treatment of mental illness, substance use and intellectual and developmental disabilities as well as the resources available in the community for treatment
• Working knowledge of Access to Care functions, consumer population, potential for crisis issues, confidentiality laws and program protocols/policies
• Excellent computer skills
• Ability to communicate effectively orally and in writing, have good keyboarding skills and be able to multi-task (that is: converse while entering screening information into the electronic medical record and evaluating the member’s needs)
• Ability to complete tasks independently, define problems, apply laws, policies and procedures to agency activities and use sound judgment in conducting screening, triage and referral
• Ability to use sound judgment and be able to maintain harmonious and effective working relationships with LME/MCO personnel, other professional disciplines, other agencies and the general public
• Ability to provide care management services and technical assistance to both members and providers
• Ability to assist members in highly stressful situations which may be life threatening to the member or public while at the same time facilitating a connection to crisis services and/or 911
• Ability to screen, skillfully triage and refer members to appropriate treatment modality
• Ability to maintain confidentiality

Education/Experience Required

Licensed Clinician or Registered Nurse (RN) and two years of clinical experience in MH/SU/IDD. Must reside in North Carolina.

Education/Experience Preferred

Licensure/Certification Requirements

Current unrestricted LCSW, LPC, LPA, LMFT or LCAS licensure with the appropriate professional board of licensure in the state of North Carolina; OR licensed to practice as a Registered Nurse in North Carolina by the N. C. Board of Nursing. Employee is responsible for complying with respective licensure board’s continuing education/ training requirements. An active professional clinical license is required for this position.