Discharge Planner (F/T)

Description About us

For over 32 years, CPS Healthcare has been more than a healthcare provider—we’ve been a trusted partner to the communities and correctional facilities we serve. As a Minority Business Enterprise (MBE), we bring both expertise and heart to every patient interaction, knowing that thoughtful care can change lives. Every day, our team works side by side to provide compassionate, evidence-based medical and behavioral health services that make a real difference for those who need it most.

Summary

Responsible for coordinating care for patients receiving medical and mental health services in accordance with established policies and procedures. The discharge planner facilitates applications for MassHealth benefits and ensures seamless coordination of care with outside providers in preparation for a patient’s release from the facility. This is an excellent entry-level opportunity for someone looking to begin a career in healthcare support services.

Responsibilities

• Discharge Planner is responsible for discharge planning for patients receiving mental health services, particularly patients diagnosed with a Severe Mental Illness (SMI) or patients with a serious medical illness, in accordance with the policy and procedures.
• The discharge planner also coordinates aftercare for patients releasing to the community for a variety of services, i.e. scheduling PCP visits, exploring housing options and employment.
• The discharge planner must facilitate applications of eligibility for SSDI, SSI, or other available forms of financial assistance, as well as resumption of benefits for patients awaiting release from the facility.
• Works within a multi-disciplinary team to ensure a smooth transition post release
• Sustains positive working relationships with community providers
• Coordinates other areas of aftercare, as needed Schedule: Full Time Monday–Friday, 9:00 AM–5:30 PM

Rate

Hourly Rate

$26.50 per hour

Qualifications

• High School Graduate
• Must be able to pass a facility background check
• Frequent use of a computer, including typing data entry, and reviewing electronic medical records
• Ability to communicate clearly in person, over the phone, and via electronic communication systems

Benefits

401(k) Dental insurance Employee assistance program Health insurance Paid sick time Paid time off Vision insurance Physical Requirements: Ability to sit for extended periods while completing documentation, care coordination, and computer-based work Occasional standing and walking throughout the facility to meet with patients and staff Ability to navigate a correctional facility environment, including passing through secured areas and multiple units Ability to lift and carry up to 10–15 pounds (e.g., files, office materials) Sufficient visual acuity to read written documentation and computer screens Ability to hear and understand verbal communication in a variety of settings Thank you for your interest in CPS Healthcare! We look forward to connecting with you to learn more about your goals and explore this opportunity together.

Requirements: High school or equivalent (Required) Must be able to pass a facility background check Work Location: In person