The Fertility Care Coordinator manages the scheduling and coordination of IVF, FET, and PGT cycles, ensuring all medical checklists and consents are completed. They act as a liaison between patients, physicians, and the finance department to ensure clinical and financial clearance for treatments.
Requirements summary
A bachelor's degree in biology or a related science is required, with 1-2 years of related experience preferred. Candidates must be proficient in MS Office and medical database software, possessing strong organizational skills and a passion for reproductive medicine.
Build What Matters Most—Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers—including RMA of New York—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview
We have an immediate opening for a full-time Fertility Care Coordinator to join our team at RMA of New York in New York, New York. The location will be determined post training but will be located at one of our four practice locations: Eastside, Westside, Downtown, or Brooklyn.
Schedule: Monday through Friday, between 8:00 AM to 6:00 PM Eastern Time
Compensation: $23.08 per hour (commensurate with experience)
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
In this role, the Fertility Care Coordinator will
Coordinate and schedule all IVF/FET cycles
Schedule patients for all appointments necessary for the completion of the IVF/EF checklist (labs, saline sonogram, cultures, uterine sounding, SA, etc.)
Ensure patient cycle medication pre-certification is initiated with patient services or financial coordinator
Benefits
Dental Insurance
Life Insurance
Paid Holidays
Paid Parental Leave
Paid Time Off
Vision Insurance
Medical Insurance
Tuition Assistance
401(k) With Company Match
Disability Benefits
Professional Development Support
Performance-based Bonus Opportunities
Fertility Discount Program
Employee Wellness and Recognition Programs
Confirm precertification completed for medications
Maintain channel of communication with finance department regarding patient financial clearance for IVF cycle prior to GND start; Alert finance department of any changes in protocol or cycle status
Schedule and review IVF checklist with patient to determine if completed; identify lab completion and ensure recent completion
Adhere to lab review SOP
Advise RN when chart is ready for final review
Distribute all necessary consents (IVF, cryo, donor sperm, assisted hatching, ICSI, FET, etc.) and adhere to all policies for proper consent witnessing and processing
Counsel patients that consents should be completed at IVF class or no later than by GND start
Arrange
IVF meeting with physicians and
IVF nurse for case review: Prepare a list of patients to be discussed, both upcoming and in cycle, any problem or unusual case
Enter data in EMR chart
Responsible for EMR entries of any special cycle requirements and diagnosis as determined by physician and/or Nurse at case review.
Coordinate with urology team and embryology regarding any IVF cycles requiring TESE
Transfer all relevant data regarding male patient onto EMR stimulation chart
Attend TESE team meetings
Meet regularly and work collaboratively with nursing staff to: Review upcoming IVF cycle, check charts for completion, confirm written protocol instructions for cycle have been prepared and sent to patient
Assist patients with understanding of ordering process when using donor sperm for their
IVF cycles: Ensure patient has been given appropriate donor sperm ordering information and consents, and that patient receives instructions to return them prior to the delivery of donor sperm
Provide emotional support to patients when speaking with them
Create and maintain IVF database (IVF Scheduler). Collaborate with Research Data Coordinator in the maintenance of SART data and statistics; function as back-up person to Research Data Coordinator when Research Data Coordinator is unavailable or on vacation
Coordinate all aspects of
PGT cycles: Schedule patient/partner for pre-screening, if required; Establish contacts with relevant labs; Schedule cycle according to embryology lab guidelines; Provide patient with appropriate consents; Provide appropriate paperwork to PGT lab
Assist with the coordination of
Egg
Freezing
Patients: Schedule patients for pre-screening, if required; Schedule cycle according to embryology lab guidelines; Provide patients with appropriate consents; Coordinate and schedule patients for Orientation class; Work collaboratively with internal and external Fertility partners, when necessary
Participate in the orientation of new IVF coordinators
Work collaboratively with Transfer In team to facilitate the transfer in of gametes to our embryology lab
What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications
and Skills Include:
Bachelor's degree in biology, Human Biology, Chemistry, Anatomy & Physiology, Biochemistry or other related sciences is required, and 1-2 years of related experience preferred
Should be organized, critical thinkers, detail-oriented, self-motivator, adaptable and able to multitask, compassionate, and have an interest in reproductive medicine/ women’s health
Must be able to work independently as well as in a team environment
Proficiency in MS Word, Excel, Outlook, and medical database software is required
Excellent communications and interpersonal skills are required
Ability to learn new terminology and systems is required; A thorough teaching of reproductive anatomy will be part of initial training for this position, and understanding will be needed to excel; Travel to our various satellites may be required
Training is on-site at our Eastside office, with placement on a team at any of our NYC (Eastside, Westside, Downtown) or Brooklyn locations
More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30+ hours/week)
Medical, dental, and vision insurance
401(k) with company match
Tuition assistance and professional development support
Performance-based bonus opportunities
Generous paid time off, paid holidays, and paid parental leave
Life and disability benefits
Fertility Discount Program
Employee wellness and recognition programs
Part-Time Employees
401(k) with company match
Performance-based bonus opportunities
Employee wellness and recognition programs
Per Diem Employees
401(k) with company match
Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.
