Provide prompt expert response and stabilization for individuals in crisis through outreach, risk assessments, and interventions. Collaborate with multidisciplinary teams to facilitate access to mental health services and ensure public safety using the least restrictive alternatives.
Requirements summary
Requires a bachelor's degree in psychology or social services and at least 4 years of related experience. Must possess a valid Washington driver's license, reliable transportation, and Agency Affiliated Counselor Registration.
$29.58 - $36.97 per hour On-site 100% (includes outreach)
Job Summary
The Mental Health Care Provider (MHCP) provides prompt and focused expert response to persons in crisis in a compassionate and efficient manner in keeping with State and SBH-ASO mandated crisis services. The MHCP provides immediate crisis resolutions with emphasis on the goal of stabilizing the crisis in the least restrictive way, facilitating access to mental health and substance use disorder services, performing risk assessments and crisis interventions. The MHCP works in collaboration with Peer Crisis Support Specialists, Mental Health Professionals, and Designated Crisis Responders. The Y/MCOT mission is to provide quality care and to protect the public safety while maintaining individual rights through least restrictive interventions and outcomes during crisis support and resolution interventions. Improve the operations of KMHS in support of its stated mission and provide the highest level of customer service to internal and external customers.
General
Summary of
Duties:
Major
Responsibilities/Tasks: Provide crisis outreach services throughout Kitsap County working within a collaborative and supportive team environment with assignments requiring outreaches for community crisis interventions and assessments, including: Display effective skills in risk assessment, management of the interview, crisis management, and decisive decision making that leads to a safe and secure crisis interventions. Conduct face to face (FTF) assessments of individuals to determine their crisis and when appropriate collaborate with DCRs for warm handoff of clients to DCR’s that meet criteria for involuntary detention under criteria defined by the Involuntary Treatment Act (RCW 71.05 or 71.34) or that they meet crisis resolution by a least restrictive alternative. Consulting with medical, law enforcement, state and local agency representatives, community and family members. Effective use of de-escalation techniques. Ability to mediate while maintaining calmness during volatile situations to elicit patient cooperation in and defusing hostile/volatile behavior. Work with community professionals in coordinated, safety focused, outreaches. Demonstrate ability to identify and create least restrictive alternatives to voluntary crisis or treatment centers and develop safe, supportive and appropriate safety plans that carry through from the intervention. Maintain the respect and dignity of each client, the client’s personal supports, and community professionals, emphasizing special population concerns. Represent the agency and the profession in a manner that is courteous, helpful, ethical, and thorough. Engage in highly skilled collaboration with individuals, community, intra- and interagency contacts. Assess and ensure the safety of clients, the community and one’s self during the assessment process, which includes coordinating and working with medical, law enforcement, state and local agency representatives, community and family members. Maintain and demonstrate an expert level working knowledge of WA State ITA RCW 71.05, 71.34 as it pertains to children and youth. Maintain an in-depth knowledge of and demonstrate a high level of competency in the diagnosis and treatment of mental illness, substance use/abuse disorders, behavioral disorders, crisis theory, risk assessment techniques, mental status exams, and situational crises. Establish quick and productive rapport with clients, their families, and other collaterals. Maintain clinically appropriate professional boundaries. Provide education and support to family members on crisis response systems and access to care. Maintain and demonstrate a thorough working knowledge of the services offered at KMHS and the local community in order to facilitate appropriate and relevant referrals. Complete all required documentation in accordance with established timelines and agency guidelines. Participate as a contributing member of the Y/MCOT teams by attending monthly clinical and administrative meetings and following the unit and agency’s policies and procedures. Demonstrate openness to processing one’s work in a manner that is conducive to team work, professional and personal growth through the utilization of both clinical supervision and peer support. Disclose limited client information as necessary to the position as trained by the Records Dept. Supervisor. Disclosures must adhere to HIPAA privacy and security standards and be logged in detail according to agency policy and procedures. Complete all required training and annual refreshers. In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description
Supervisory
Responsibilities: None
Minimum Qualifications
EDUCATION: Bachelor's degree in psychology, social services, or a mental health field EXPERIENCE: Experienced (minimum 4 years of job-related experience) This position requires driving clients in a personal vehicle on behalf of the agency. Incumbent must meet all agency driving requirements, including being at least 21 years old, having been licensed for a minimum of three years, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver’s license in the state of Washington, and having reliable, insured transportation. LICENSURE: Agency Affiliated Counselor Registration.
Preferred Qualifications
EXPERIENCE: Five (5) or more years of job-related experience under the supervisor of a Mental Health Professional. Experience with youth in crisis intervention, crisis triage centers, acute inpatient units or substance abuse treatment centers or community outreach. Capacity to work well with children and families. LICENSURE: Certified Agency Affiliated Counselor. Performance Requirements: KNOWLEDGE: Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology. Substance abuse disorders treatment knowledge. SKILLS: Must be able to effectively document using both handwriting and agency recognized computer word processing formats. Excellent interpersonal and verbal skills. Communicates clearly and concisely. The ability to operate a personal computer, fax machine, printer, and copier proficiently. ABILITIES: Ability to deescalate potentially volatile situations with clients. Able to assist in building positive working relationships with staff of all agency departments. Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Work Environment: Office, outreach. Mental/Physical Requirements: While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen. Peripheral vision is also required for this position. Frequent mobility and/or sitting required for extended periods. This position requires to ability to react quickly and perceive environmental stimuli accurately, including the ability to physically flee a situation and/or defend oneself against assault. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.
