MA, Medical Assistant/Secretary - Dr. Guerra

Overview

• Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM.
• All heart.
• At OHH, we believe that patient care is truly at the heart of everything we do.
• Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families.
• Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.
• Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision coverage 401(k) plan with employer match Long-term and short-term disability Employee Assistance Programs (EAP) Paid Time Off (PTO) Extended Medical Benefits (EMB) Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions.
• For eligible positions, benefits start on your first day!
• We can’t wait for you to join our heart-centered team!

Responsibilities

• The Medical Assistant (MA) provides high-quality patient care and clinical support in an Oklahoma Heart Hospital outpatient clinic setting.
• Under the direct supervision of the Clinic Nurse Director, Clinic Director, or Physician, the Medical Assistant assists with daily clinic operations while upholding the mission, vision, and values of Oklahoma Heart Hospital.
• This role supports efficient patient flow, accurate clinical documentation, and a positive patient experience.
• This position is classified as a safety-sensitive position, meaning Oklahoma Heart Hospital reasonably believes the duties of this role may directly impact the safety and health of the employee, patients, and others.
• Essential

Duties & Responsibilities

Assist physicians and providers in both in-office and off-site Oklahoma Heart Hospital clinic locations while following all OHH policies, procedures, and regulatory requirements Manage patient flow by rooming patients, obtaining medical histories, and measuring and recording vital signs Answer telephones, and direct calls to appropriate staff Prepare patients for examinations, procedures, and diagnostic testing in a cardiovascular-focused outpatient clinic environment Prepare, clean, stock, and maintain examination and treatment rooms in accordance with infection control and safety standards Prepare, maintain, and sterilize medical supplies, instruments, and equipment Administer vaccines, apply dressings, and assist with minor clinical procedures including wound care, suture removal, and staple removal as directed Triage patient telephone calls and communicate clinical concerns to nursing staff or physicians appropriately Process prescription refill requests and communicate medication information with pharmacies Review patient charts and electronic medical records (EMR) for accuracy and completeness prior to scheduled clinic visits Schedule patient appointments and coordinate referrals, diagnostic tests, and hospital admissions within the Oklahoma Heart Hospital system Order, stock, and maintain clinical and office supplies and equipment Assist patients with mobility or ambulatory needs while maintaining patient safety and dignity Educate patients on treatment plans, medications, diet, and physician instructions to support continuity of care Document all patient interactions, treatments, and communications accurately and thoroughly in the medical record