Provides comprehensive administrative and secretarial support for long-term care leadership, including receptionist duties and schedule coordination. Manages staffing records, payroll collaboration, and creates organizational content for social media and newsletters.
Requirements summary
Requires an associate degree in administrative assistance or equivalent experience, along with five years of office experience. Proficiency in MS Office and a high level of interpersonal and organizational skills are essential.
associate degreeConfidentialityOrganizationInterpersonal CommunicationSchedulingOffice AdministrationOnboardingRecords ManagementMS ExcelMS WordTimekeepingReceptionist DutiesPowerPoint PresentationsBusiness EnglishSocial Media Content CreationPayroll CollaborationMS Outlook Scheduler
Job description
About La Crosse County
At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents. Why Join La Crosse County?
Wisconsin
Retirement
System (WRS): A top-rated pension program.
Affordable
Insurance
Premiums: Comprehensive health, dental, and vision coverage.
Generous
Paid
Time
Off: Vacation, sick, and 10+ paid holidays annually.
Work-Life
Balance: Flexible schedules and wellness programs.
Diversity,
Equity,
Inclusion, and
Belonging (DEIB): At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.
Overview
FLSA: Non-Exempt This confidential secretarial and administrative support position works for campus leadership or long term care leadership. The employee works under general supervision and may exercise independent judgment within established guidelines after gaining adequate experience in office operation. This position is located at
Lakeview
Health
Center working
Monday -
Friday from 8:00 am - 4:30 pm. Essential Leadership Functions Act with Integrity and Build Trust Demonstrate mutual respect, humility, and honesty in all interactions Speak up appropriately, even when expressing unpopular viewpoints Actively listen and remain open-minded to diverse perspectives Drive for Results Set clear goals and objectives to motivate self and others to achieve outcomes Seek new opportunities to improve processes and drive sustainable results Hold self and others accountable through consistent evaluation and monitoring Develop Talent and Effective Teams Foster a collaborative environment that encourages knowledge sharing and growth Provide mentorship and support to help self and others reach full potential Recognize and leverage diverse strengths within self and team Lead with Vision and Strategy Understand and communicate a compelling vision that aligns with organizational goals Develop and execute comprehensive strategies to achieve long-term objectives Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully Lead with Paradoxical, Critical, and Agile Thinking Navigate complex situations by considering multiple perspectives Adapt quickly to changes and uncertainties in the work environment Make critical decisions using analytical skills, experience, and input from others Build and Maintain Effective Relationships Communicate and collaborate effectively with stakeholders across the organization Influence others through coaching, consulting, and team-minded thinking Develop and sustain partnerships that create positive outcomes for all stakeholders Cultivate Community Engagement and Provide Excellent Service Understand and address the needs and concerns of the community Incorporate community perspectives into decision-making processes Drive initiatives that create positive impacts beyond the organization Demonstrate Emotional Intelligence Show self-awareness and manage emotions effectively in challenging situations Seek and respond constructively to feedback, even in the face of setbacks Balance empathy with accountability when leading self and working with others Essential Job Functions General Administrative Serves as receptionist for the Long-Term Care Campus. Answers phone, monitors the front door and directs visitors. This role is expected to develop and maintain general knowledge about Long-Term Care departments and services. Coordinates schedules of key administrative staff using MS Outlook Scheduler. Organizes and disseminates documents, reports and other correspondence and mailings. Prepares agendas and meeting notices and copies and assembles packets for a variety of campus teams, as directed. Assists in managing information and data related to quality improvement systems, as directed. Develops and posts social media content, develops and formats organizational content such as PowerPoint presentations, brochures, monthly newsletters, and similar materials. Set up and maintain electronic and paper filing and record-keeping systems under general guidelines. Assists with recruitment, interview and with hiring decision in conjunction with the Assisted Living Supervisor and/or Director of Nursing. Coordinates and assists with onboarding of new employees. Coordinates resident transportation services. Assists with specialized assignments for key departments as needs require. Provides administrative support to key leadership positions. Keeps confidentiality of work-related matters. Attends appropriate in-service programs. Scheduling/Timekeeping Maintains staffing records in accordance with administrative guidelines and policies. Schedules and organizes staff training; tracking attendance; assists in establishing training curriculum. Collaborates with payroll to ensure staffing hours area accurate to submit payroll. Scheduling care staff under the direction of leadership; inputs scheduling data and maintains adequate coverage according to guidelines; replaces sick leave call-ins according to facility staffing patterns or as directed by leadership; sets up and maintains schedule in accordance with administrative guidelines and polices. Assisted Living Provides on-call for weekend/after hours, as assigned. Supports Household Coordinator in household duties and may aid by working the floor to fill in gaps based on facility needs. Assists in maintaining resident records and reports (Menus, Activity Calendar). Coordinates CCS meetings and functions for the Assisted Living. Other Maintains resident's rights and confidentiality of resident information; reports all suspected cases of resident abuse to the supervisor or Administrator. Works safely and follows safety practices and standards of the facility; responsible for reporting and correcting any existing or potential safety or accident hazard. The employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness. In this public service position, employee is required to be courteous, cooperative, and respectful at all times, with the public and clients. Also establishes and maintains a courteous, cooperative, and respectful working relationship with other employees, supervisors, and public officials.
Benefits
Dental Insurance
Paid Holidays
Sick Leave
Vacation
Paid Time Off
Health Insurance
Vision Insurance
Flexible Schedules
Wellness Programs
Wisconsin Retirement System Pension Program
Physical demands: Sits at desk, uses hearing, near vision and fingering for typing, word processor/personal computer, calculators, copiers, or other office machines. Uses clear and concise oral communication with clients, callers, department staff. Moves about the office. Handles papers and manuals, etc. Some time is spent standing and reaching in order to perform filing or other duties and lifting files, copy paper, and other office materials. Occasionally, pushes and pulls wheelchairs with residents. Related Job Functions May arrange and give campus building tours when requested. Transports lab work and/or residents, as requested. This job description is not intended to encompass every job duty or responsibility but is only illustrative and is required to perform other duties as assigned.
Knowledge, Skills and Abilities
Excellent skills in office clerical functions, grammar, and business English. Skills and abilities to design, create, format, and share social media posts, documents, PowerPoint presentations, etc. Ability to compose letters and correspondence with minimal supervision and instruction. Ability to carry out sometimes complex oral and written instructions. Ability to work independently when necessary. Ability to organize and maintain neat and orderly files and records. Ability to work with confidential materials. Ability to work with the general public, County officials, and employees. Ability to read, write, and use independent judgment. Ability to type accurately and efficiently. Training, Experience and Other Requirements Associate degree in administrative assistant, office computer specialist, or other office clerical course or equivalent experience. May consider other relevant combinations of education and experience that provide equivalent knowledge, skills, and abilities. Five years of office experience, some at an administrative level, including designing, creating, and sharing social media posts, PowerPoint presentations, brochures, etc. High level of interpersonal skills, organizational skills, and clerical abilities. Proficiency in MS Word, MS Excel, and MS Outlook Scheduler. Must possess excellent interpersonal skills and be a team player. Must pass criminal background check as required by the Wisconsin Caregiver's law. Equal Opportunity Employer Statement: La Crosse County is proud to be an Equal Opportunity Employer. If you need accommodations for a disability during the selection or interview process, please get in touch with Human Resources at jobs@lacrossecounty.org.
Application Process
All applications must be submitted through our career website. Please ensure your application is complete and accurate,our hiring process highly values attention to detail.
