The Case Manager assists homeless families and individuals in securing and maintaining permanent housing through intensive case management and service plan coordination. They act as an advocate, connecting clients with community resources and providing support in areas like budgeting, life skills, and housing retention.
Requirements summary
Candidates must possess at least an Associate's degree and two years of experience in case planning or management. A clean, valid New York State driver's license and the ability to work a flexible, alternating schedule are required.
associate degreebachelor degreeCase ManagementAdvocacyTime ManagementDocumentationCommunication SkillsBudgetingCrisis InterventionMicrosoft WordConflict ResolutionService Plan DevelopmentCase PlanningData ConfidentialityGoogle DocsCommunity Resource CoordinationIntake And AssessmentPublic Assistance Knowledge
Job description
Case manager, galvan homeless shelter
Location: Hudson, NY
Program: Columbia County Homeless & Housing Services
Type: Full-time / non-exempt
Pay Range
$22.06 – $25.69 (hourly)
Schedule
Monday -
Friday, 8:00am – 4:00pm and 12pm-8pm alternating (w/flexibility required as needed)
Job Ref. #: 0525
Our Mission
St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.
Our Vision
St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.
Position Overview
The Case Manager is responsible for assisting families/individuals who are referred to the Columbia County Homeless Family Program in maintaining their current housing, or in the case of being homeless, to ultimately find new and permanent housing for the family/individual. This position reports to the Director of Housing, Columbia County Homeless Services.
Position Requirements • Ability to work
Monday - Friday, 8am–4pm and 12pm–8pm (alternating) w/ flexibility as needed;
Associate’s degree required. Bachelor’s degree in human service field is preferred. Relevant combination of education and experience may be considered;
At least two years of experience in case planning or case management;
Previous experience working in a human services agency is a plus!
Clean and Valid New York State Driver’s License (actively licensed at least one year) - is required
A professional record of integrity, proven reliability, and dependability;
A compassionate, positive, warm and caring mindset is highly desirable;
Benefits
Dental Insurance
Life Insurance
Paid Holidays
Health Insurance
Vision Insurance
Paid Training
Professional Development
Tuition Reimbursement
Pension Plan
Travel Reimbursement
403b Retirement Savings Plan
Paid Leave Time
Public Service Loan Forgiveness Program
Well-being Reimbursement
Ability to work flexible hours outside of scheduled work hours, when necessary;
Familiarity with public assistance and other local resources; Knowledge of community resources is beneficial;
Experience with MS Word and the use of secure Internet practice required; Excel and Google Docs preferred;
Demonstrated ability to work well as a team member;
Must possess excellent communication skills, both orally and in written form;
Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude;
Demonstrate qualities of patience, flexibility and adaptability, and capable of exhibiting empathy for those in crisis; and
Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality.
*Staff in driving positions must be able to meet the agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire, and the ability to maintain insurability throughout employment.
Essential Duties & Responsibilities include
Conduct and complete intake and assessment process following the approved agency form;
Develop and coordinate service plan delivery to families/individuals through a large network of area service providers including Columbia County DSS and document all service delivery activities;
Conduct case management activities such as meeting with families to assist them with service plan goals; follow up with families/individuals and/or service providers as needed to ensure service plan goals are being accomplished, or account for the lack thereof, and behave in a professionally responsible manner in communicating information specific to the assessment and ongoing case activities;
Engage with families to assure a collaborative and mutually agreed on service plan;
Conduct and document regular service plan reviews, inviting all relevant DSS and community support resources for all active cases;
Assure that after care contacts are maintained according to agreement with Columbia County DSS;
Meet independently with families/individuals to assess needs and strengths;
Establish and maintain professional working relationships with families/individuals, collaborators and current and potential resource people for the family;
With the clients, develop and formalize service goals;
Engage families/individuals toward the goal of participating in necessary services;
Act as an advocate for homeless families/individuals in the community;
Assist families/individuals in obtaining necessary services needed to retain permanent housing (e.g. mental health services, education and employment services, substance abuse services);
Assist in identifying and resolving barriers to housing retention by securing needed rehabilitative and/or supportive care, day care;
Provide intensive case management services in the following areas to settle family/individuals in permanent housing and stabilize conditions that led to homelessness:
self-sufficiency
home maintenance
budgeting
meal preparation and nutrition
time management
parenting skills
utilization of community services
tenant responsibilities/rights
Additional position-related duties and responsibilities as assigned by the supervisor.
What We Offer
You*
Competitive Pay with an Excellent Benefits Package
Health Insurance options: Medical, Dental and Vision
$600 Well-being Reimbursement Benefit
Generous Combined Leave Time (CLT) and Paid Holidays!
We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program
Pension Plan with Generous Agency Contribution
403b Retirement Savings Plan
Life Insurance – Automatic Benefit at no cost to employee
Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
Tuition Reimbursement
& Travel/Mileage Reimbursement
Professional Development & Career Growth Opportunities
The Comfort of a Business Casual Environment
Our Commitment to Embrace & Foster Mindfulness, Relevance, Respect and Solidarity.
**To qualify, certain conditions may apply
About Us
St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.
St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.
If you would like to learn more about us or one of our many programs, please visit our website at: www.st-cath.org [http://www.st-cath.org/]
EEO Statement
St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.
