Case Manager

They will serve as an advocate for the client, and maintain complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies. They will provide\ education related to services and challenges to the community.

Essential functions

• 1.
• Provides initial and annual assessments, education, and case management services to a complex, often long-term group of assigned clients, which includes in-home visits.
• 2.
• Prepares, evaluates, and maintains a service plan to meet the needs of the client including both Catholic Charities programs and other available community resources.
• 3.
• Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
• 4.
• Consults cooperates, and educates community systems to facilitate linkage, referral, crisis management and follow up, focusing on attaining goals.
• 5.
• Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
• 6.
• Coordinates with the supervisor on all aspects of client care and seeks appropriate guidance and feedback from other team members.
• 7.
• Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.
• 8.
• May facilitate group or individual meetings to provide education, teach critical skills, and/or provide support for program participants.
• 9.
• Mentors other Case Managers within program.
• 10.
• May transport clients dependent on program guidelines and needs.
• 11.
• Other duties as assigned.

Minimum qualifications/Expertise

• Bachelor’s or master’s degree in social work, Psychology, Sociology, Human Services, or related field preferred.
• Or a bachelor’s degree with a major in any field and at least one (1) year of experience as a social worker/case manager/care coordinator in a public or private social services agency.
• Pass DHS background check and meet their requirements for the provision of case management by meeting the social work standards under the MN Merit System.
• Additional training, education, or licensure may be required per program need.
• Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
• Must have a valid driver’s license and proof of current insurance coverage if transporting clients.

Job Classification: Regular; Full-Time; Salaried; Exempt

CPR

Yes

Driving

Yes: Operating specialized machinery (additional assessment may be required)

No: Walking or standing > 2 hours/shift

No: Lifting up to 25lbs without assistance

No: Lifting up to 50lbs without assistance

No: Physically restraining clients

No

Catholic Charities is an equal opportunity employer.

Job Description

Updated: 5/24/2024.

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.