Diversion Navigator

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Diversion Navigator - On Call/Casual

Elliot Park/ Remote

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

Why you'll love working here

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.

Wage range

$22.00 - $24.50 / Hourly

Job summary

Catholic Charities is seeking a compassionate, trauma-informed, and culturally aware individual to join Catholic Charities as a Diversion Navigator.

The Diversion Navigator provides compassionate, trauma-informed support to individuals and families seeking emergency shelter. This role helps clients identify safe alternatives to shelter, mediates housing-related barriers, and connects people to community resources that promote stability and prevent homelessness. The Diversion Navigator is an essential part of the Hennepin County Continuum of Care (CoC) coordinated assessment system, helping ensure equitable access to housing services for adults and families in crisis.

Essential functions

• 1.
• Conduct initial screenings, crisis stabilization, and diversion assessments for callers seeking emergency shelter.
• 2.
• Collaborate with clients to develop diversion plans that may include landlord or family mediation, short-term financial assistance, or linkage to other housing resources.
• 3.
• Maintain working relationships with community partners such as Ramsey County, YWCA, Project Home, The Family Place, domestic violence shelters, veterans’ services, and other prevention agencies to ensure clients are connected to the appropriate level and type of service.