Job detail

RN Clinical Liaison

Gentiva Hospice

#Outreach #Patient Advocacy #CPR Certification #RN #Medical Records #Hospice #Physicians #Admissions #Interdisciplinary Teams #Intake

Quick overview

The Clinical Liaison ensures efficient intake and referral processes for hospice services, building strong professional relationships with referral sources. Responsibilities include assessing patient eligibility, educating families, coordinating admissions, and serving as the communication link between referral sources and the care team.

Requirements summary

Candidates must be a Licensed Nurse with a minimum of three years of hospice experience, holding a current RN license and CPR certification, along with a valid driver's license. Preferred qualifications include a BSN and prior experience as a discharge planner, case manager, or educator.

bachelor degreeInterpersonal SkillsCommunicationCoordinationPatient AdvocacyDocumentationRelationship BuildingPatient AssessmentStaff SupervisionCommunity OutreachAdmissions CoordinationClinical EvaluationReferral ManagementHospice CareMedical Records ReviewIntake Process

Job description

Overview Connect Care. Guide Families. Make Every Day Count. We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services. *Bilingual Spanish Speaking Preferred
Essential Responsibilities Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services About You Education Licensed Nurse with three to five years of hospice experience required. BSN with five or more years of hospice experience preferred. Experience Minimum of three years of hospice experience required. Prior experience as a discharge planner, case manager, or educator preferred. Licenses and Certifications Current RN license to practice nursing in the state of employment. CPR certification. Valid driver’s license and automobile insurance. Skills and Knowledge Strong knowledge of hospice care and the unique needs of patients and families. Familiarity with community resources and referral networks. Excellent patient assessment and documentation skills. Ability to supervise staff, coordinate services, and manage programs effectively. Strong communication and interpersonal skills with sensitivity to diverse backgrounds. Personal Qualities Compassion and sensitivity to the needs of terminally ill patients and their families. Flexibility to manage a variety of tasks and shifting priorities. Professional maturity, collaboration, and tact in working with interdisciplinary teams. Ability to influence and educate referral sources, patients, and families. Demonstrated commitment to patient advocacy and quality care. Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece. Salary Range – $114,000 to $124,000 We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today – Your work can help transform how care is delivered. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Benefits

Dental Insurance

Paid Holidays

Paid Time Off

Vision Insurance

Long-Term Disability Insurance

Medical Insurance

401(k) with Company Match

Competitive Pay

Voluntary Benefits

Career Advancement Opportunities

Wellness Programs

Company-paid Life Insurance

Teammate Assistance Fund

National & Local Recognition Programs

Mileage Reimbursement or Fleet Vehicle Program

Education Support & Tuition Assistance

Free Continuing Education Units (CEUs)

RN Clinical Liaison

Quick overview

Requirements summary

Job description

Benefits

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