Benchmark Human Services
Location
Boise, Idaho
Salary
$22 / HOUR
Provide in-person crisis support and follow-up services to individuals experiencing behavioral health crises. Link individuals with appropriate psychiatric, medical, and community resources while assisting in the creation of safety plans.
Requires a high school diploma, a valid driver's license, and a professional Peer Specialist certification. Must have lived experience with at least 2 years of continuous recovery from a serious mental illness or substance use disorder.
Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country. Our Idaho Mobile Crisis program is looking for Peer Support Specialists to provide in person crisis support services to individuals who are experiencing a behavioral health crisis or are in a situation likely to escalate into a behavioral health crisis if supportive services are not provided.
Schedule: 11pm Sunday-9am Monday, 11pm Monday-9am Tuesday, 11pm Tuesday-9am Wednesday + 11pm Wednesday-9am Thursday PRN
Peer Specialists will generally take the lead on engagement and may also conduct non-clinical assistance by providing support beyond the resolution of the immediate crisis. Must be willing to flex schedule according to the needs of the individual and mobile crisis team. This is not a remote position.
Health, vision and dental insurance Life Insurance 401k plan with company match Tuition Reimbursement Paid Time Off and Sick Time Pay Flexible Spending Accounts (FSA) Advancement Opportunities Employee Discounts and More
Comply with all standards to ensure the health, safety and respect of individuals we serve Act as a member of the MRT as scheduled and needed Provide crisis follow-up services within 72 hours of crisis disposition Complete face-to-face or telephonic follow-up with individuals, as assigned, after crisis response Ensure individuals are linked with appropriate follow-up psychiatric, substance use, social, medical services and/or community resources before discharge Complete documentation as required by Benchmark Human Services or state and federal regulations Assist in the completion of safety plans, as directed by the clinician. Attend advocacy and community meetings in the region to provide education regarding mobile crisis services Assist the individual in identifying resources for recovery Attend all scheduled training and staff meetings Assist with crisis response as required, including face-to-face response within an average of 60 minutes Report any suspected abuse, neglect or exploitation to supervisor or department head Communicate needs of the individual, regarding social determinants of health to supervisor Other duties as assigned
Required Knowledge: Knowledge of standards and organization policies and procedures Knowledge of health care privacy and confidentiality rules Knowledge of standard health care business practices Required Skills: Must possess & demonstrate critical thinking skills Skillful in use of computers & general office equipment Skillful in interpersonal communication needed to advocate for individuals, communicate with family members, healthcare professionals, support coordinators and others. Required Ability: Provider manual crisis operations standards Ability to facilitate a positive atmosphere promoting holistic health, wellness and team cooperation Ability to de-escalate individuals experiencing acute crisis and/or interpersonal conflict. Ability to implement physical crisis intervention procedures when needed. Expectations Regarding Quality and Quantity of Work: Complete all notes/documentation for each Individual accurately and in a timely manner before the end of the work shift. Utilize good judgment in providing treatment for individuals
Must have high school diploma or GED. Have lived experience with a minimum of 2 years of continuous recovery from a Serious Mental Illness and/or substance use disorder diagnosis At least one year of experience working with individuals with mental illness and/or substance-related disorders who are experiencing a behavioral health crisis. Valid driver’s license and auto insurance. Valid CPR and First Aid Certifications Must be computer literate Certified as a Peer Specialist by at least one of the following credentialing entities: a. Addiction Professional Certification Board as a Certified Recovery Support Practitioner (CRSP) or a Certified Peer Recovery Specialist (CPRS); b. Mental Health Association in Idaho as a Certified Recovery Support Practitioner (CRSP) c. NAADAC, the Association for Addiction Professionals as a National Certified Peer Recovery Support Specialist (NCPRSS); d. Certified Wellness Coach e. Community Mental Health Associate certificate.
Bachelor’s degree in social sciences from an accredited college or university Knowledge of community services and resources relevant to social determinants of health Interested applicants can apply online at benchmarkhs.com. EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities are Encouraged to Apply Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws. INDDSP