Somersworth, New HampshirePortsmouth, New HampshireLee, New Hampshire
Quick overview
The Medical Assistant supports healthcare teams by assisting with clinical and non-clinical patient services, including taking vital signs, documenting information, scheduling, and managing patient flow under provider direction. Key duties also involve patient interaction for comfort, education reinforcement, specimen collection, and general office tasks like answering phones.
Requirements summary
Candidates must possess a High School Diploma or Equivalent, with direct Medical Assistant experience or medical field work of 0-1 year preferred, though experience cannot substitute for the degree. Essential abilities include strong communication, task prioritization in busy settings, accuracy, and proficiency in taking vital signs and collecting specimens.
high schoolAttention To DetailInterpersonal SkillsConfidentialityDocumentationCommunication SkillsPrioritizationPatient CareCollaborationPhlebotomyMedical TerminologyPatient Flow ManagementPatient ComfortVital SignsScheduling AppointmentsElectronic Health Record (EHR)Immunization Administration
Job description
Site
Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Our Orthopedics and Sports Medicine practice is located at 7 Marsh Brook Drive in Somersworth, NH. We are one of the largest and most trusted providers of orthopedic care in New Hampshire, with practices in Somersworth, Lee and Portsmouth. We have been a leader in sports medicine for more than 40 years and are the official orthopedists and team physician group for the University of New Hampshire. The location for this role will primarily be in Somersworth; however, we may request cross coverage in Lee and Portsmouth when appropriate and as needed during times of staffing shortages/other extenuating circumstances. This role requires the ability to thrive in a fast-paced clinical environment and prior patient care experience. The ideal candidate is enthusiastic, motivated, and enjoys working as part of a large, dynamic team. There is an opportunity to work across multiple locations, with onboarding taking place mainly in the Somersworth location. The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions
Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] preferred Certified Medical Assistant - preferred Experience Direct MA experience or medical field work 0-1 year preferred Additional Job Details (if applicable) We welcome candidates who are passionate about patient care and eager to continue growing in their Medical Assistant career. A strong foundation—whether through completion of a Medical Assistant course or diploma program, work as an EMT, or at least one year of hands‑on professional experience—is highly valued. National MA certification (AAMA, AMT, NHA, or NCCT) is strongly preferred. We are seeking a full-time, 40-hour
Medical
Assistant or
EMT to work onsite
Monday-Friday between 8:00
AM and 5:00 PM. Optional weekend shifts are also available for pick-up in our walk-in clinic! Remote Type Onsite Work Location 7 Marsh Brook Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO
Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.
