Job detail

Unit Secretary - Emergency Department-6a-6p

Crisp Regional Health Services

#Administrative Support #Performance Improvement #Triage #Filing #Clerical Duties #Emergency Department #Physician Orders #Supply Management #Requisitions

Quick overview

The Unit Secretary provides essential administrative and secretarial support to the assigned nursing unit, including managing communications, processing records, and assisting nursing staff with operational needs. Key duties involve screening calls, responding to patient needs, transcribing orders, and managing unit supplies.

Requirements summary

Candidates must possess a high school diploma or GED and up to three months of relevant work experience, or an equivalent combination of education and training. No specific licenses or certifications are required for this role.

high schoolRecord KeepingSupply ManagementFilingProfessional DevelopmentPerformance ImprovementStatistical ReportingOrder TranscriptionTelephone ScreeningPatient Call LightsRequisitioningDischarge ProtocolsTriage NotificationBasic Patient Care Assistance

Job description

Position Summary

Under the leadership of the departmental Nursing Director, the Unit Secretary provides administrative and secretarial support and services that are consistent with the strategic vision, goals, philosophy, and direction of the Nursing department and CRHS. The Unit Secretary performs a variety of reception and clerical support duties relating to the operation of the assigned nursing unit and assists the nursing staff in the delivery of care as directed.

Basic Qualifications

• Education:

Requires a high school diploma or a GED state certification. • Experience

Requires up to three months of work-related experience or any equivalent combination of education, training and experience.
Licensure, Registrations & Certifications:

None

Essential Job

Responsibilities

Screens departmental telephone calls and notify the appropriate staff in a timely manner.
Promptly answers patient call lights and directs responsible staff accordingly.
Ensures that nursing staff are notified immediately when triage is needed.
Classifies, sorts, and files correspondences, articles, records, and other documents.
Gathers unit records and prepares, completes, and/or processes departmental reports, records, billings, etc.
Requisitions and distributes of office supplies.
Transcribes physicians’ orders accurately and promptly.
Completes manual and computerized requisitions as necessary.
Ensure the work area is clean and organized, and supplies are available.
Follows accepted protocols related to discharge transportation arrangements.
Correctly orders patient and stock supplies for the assigned patient care unit and assists in putting them up.
Prepare reports and compiles statistics as required and assist the department director with other assigned duties.
Participates in performance improvement studies and integrates performance improvement standards into work-related activities.