The specialist provides direct case management, including establishing rapport, creating housing stabilization plans, teaching skills, and assisting clients with obtaining/maintaining benefits, budgeting, treatment, and employment. Responsibilities also involve linking clients to necessary services, providing direct financial assistance for housing deposits/rent, and advocating with landlords.
Requirements summary
A Bachelor's Degree is required, preferably with a concentration in Human Services, along with two years of experience working with the homeless population or families. A valid driver's license is also mandatory for this position.
A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
HERO (Housing Empowering Recovery from Opioids)- Region 3; Manchester, CT *Service area covers DMHAS region 3 (Windham & New London Counties)
PC#: 3009
About the program: HERO (Housing Empowering Recovery from Opioids)
The HERO Program (Housing Empowering Recovery from Opioids) is a DMHAS-led initiative funded by the Opioid Settlement Advisory Committee (OSAC), aimed at supporting individuals in recovery from opioid use disorder (OUD). The program provides housing subsidies and intensive case management to individuals experiencing homelessness or housing instability who are at risk of opioid overdose or transitioning out of recovery or treatment programs. HERO staff offer flexible, community-based support, including pre-tenancy services such as housing searches and application assistance, followed by weekly case management—minimum monthly in-home visits—to help participants stabilize in housing and build strong recovery support networks.
About the Position: Housing Support Specialist II
Duties & Responsibilities
Provide direct case management such as establishing rapport with clients, completing housing stabilization plans (as needed and required), provides direct skill teaching, advocacy and assistance around obtaining/maintaining benefits, budgeting, treatment, medical services, employment, transportation etc.
Assist clients in completing applications for, Husky, Social Security, State Supplements and other entitlements.
Assist clients with access to job and vocational training.
Link clients to appropriate mental health and/or substance abuse counseling and DCF services.
Provide direct assistance in the form of security deposits and time limited rental assistance.
Advocate with landlords for tenant rights; provide conflict resolution as needed.
Benefits
Paid Time Off
Tuition Reimbursement
Pet Insurance
Professional Development Programs
Insurance
Student Loan Repayment Assistance
Mentoring
Home Insurance
Auto Insurance
Clinical Supervision
Birthday Off
Tuition Discounts
Wellness Stipend
Calm App Subscription
403b Retirement Plan Contributions
Training Curriculum
Counseling Sessions Through EAP
Demonstrates competency in age related or specialty issues and developmental needs for each population served.
Provides Outreach/Community Education
Liaison with homeless service providers, Coordinated Access networks, DCF, domestic violence service providers, CHR providers and courts to provide information about access to the program.
Maintain awareness of the program within the community.
Assists in understanding tenant rights and responsibility as well as basic understanding of housing law as well as conducts outcome surveys as required.
Maintains documentation in compliance with agency and program standards.
Participates in staff meetings, supervision, trainings and other meetings as assigned.
Additional duties as required.
Qualifications
Education
Bachelor’s Degree required, concentration in Human Services preferred.
Experience
2 years’ experience working with homeless population or families dependent on specific position.
Licensure/Certification/Registration
Valid driver’s license.
Why Join CHR?
Award-Winning Workplace
• Proudly recognized as a Top Workplace for 12 consecutive years!
Generous Time Off
• Enjoy ample paid time off, including a special day off for your birthday!
Retirement Savings
• Benefit from contributions to your 403b Retirement Plan.
Comprehensive Insurance
• Competitive premiums with added discounts on pet, auto, and home insurance!
Education & Tuition Support
Tuition reimbursement and professional development programs.
Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
Exclusive tuition discounts for CHR employees at several local colleges/universities.
Career Development
FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
Clinical supervision and/or mentoring available at many programs.
Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.
Wellness Program
Annual wellness stipend.
FREE premium subscription to the Calm app, for employees and their families.
Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.
Employee Involvement
• Participate in leadership luncheons with our CEO and various agency committees!
Stay Informed
• Weekly video updates from our CEO and monthly newsletters to keep you in the loop.
And So Much More
• Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.
Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!
Compensation*
Starting at $20.6586/hr min., and up commensurate upon experience.
*Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)
CHR is an equal opportunity employer, and we encourage all to apply.
Take the first step to a meaningful career and apply to CHR today!
