Point of Care Technician

Provides assistance with activities of daily living including and not limited to bathing, feeding, dressing, grooming, and mobilizing throughout the shift. Will provide post-mortem care, when necessary.

Completes patient rounds and accurately records vital signs, weight, height, intake/output, consumption, and other required documentation into electronic medical record (EMR).

Provides patient care including positioning, lifting, turning, and ambulating patient, utilizing assistive devices as required.

Under supervision, performs additional skills and testing such as bladder scans, specimen collection, telemetry application/removal, blood glucose monitoring, EKGs, removal of urinary catheter, and removal of IV catheter.

Reports any change observed in patient condition to licensed nurse promptly.

Assist in maintaining a safe, clean environment. Reports equipment out of order, cleans equipment as necessary, and reports linen needs and supply stock on the unit.

Assists all staff to ensure optimal patient care. Knowledgeable in purpose and significance of plan of care and in its use. Promotes a team-oriented environment.

Assumes all other duties and responsibilities as assigned by the supervisor or nurse manager. This includes 1:1 sitter with patients as needed for patient safety.

Attends all required safety training programs and can describe their responsibilities relate to general safety, department/service safety, and specific job-related hazards.

Working Conditions: · Stand/Walk – 6-8 hrs

· Sit – 1-2 hrs

· Bend – 1/3 or more of time

· Squat – 1/3 or more of time

· Climb – up to 1/3 of time Reach 1/3 or more of time

· Lift - 1/3 or more of time

· Carry – 1/3 or more of time

· Push – 1/3 or more of time

· Pull – 1/3 or more of time

· Right Hand - Precise Motor Function (Or Fine Manipulation)

· Left Hand - Precise Motor Function (Or Fine Manipulation)

· Right Foot - Gross Motor Function

· Left Foot - Gross Motor Function

· Up to 25 pounds – 1/3 or more of the time Body Fluid Exposure - Yes

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Standards of Employment

Attends all mandatory education programs and can describe his or her responsibilities related to general safety and regulatory compliance.

Appearance is professional, neat, clean, and appropriate for the work environment. Wears proper photo identification badge while on duty.

Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management.

Attends monthly staff meetings and participates in monthly rounding process with manager to assure effective and timely two-way communications.

Participates in and completes required department specific education and training programs and can describe his or her responsibilities related to department safety and specific job-related hazards.

Follows safety and security policies including exposure control plans/blood borne and airborne pathogens.

Core Requirements

Supports the mission, vision and CARES values of Fisher Titus.

Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe, secure environment.

Supports, cooperates with, and implements specific procedures and programs for

1. Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

1. Confidentiality of all data, including patient, employee and operations data.

1. Quality Assurance and compliance with all regulatory requirements.

1. Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

Key Service Behavior

• Communicates with Compassion - Every patient, Every time
• Engages in active listening skills
• Utilizes the AIDET communication tool
• Uses key words at key times
• Utilizes HEART service recovery techniques

• Demonstrates Service Etiquette - Every patient, Every time
• Smiles and greets patients using the 10/5 rule
• Demonstrates a calm, positive attitude through tone and body language
• Ensures patient privacy and promotes a healing environment
• Adjusts approach to respect the diversity of patients
• Assesses and manages patient's expectations of care

• Commitment to Safety - Every patient, Every time
• Follows established safety guidelines to reduce risk of adverse event through early recognition
• Commits to the Culture of Safety; If you see something, say something

• Delivering High Quality Care - Every patient, Every time
• Commits to efficient, effective and purposeful work and delivery of care
• Engages in practices that will continually improve processes