The Patient Care Technician I advocates for clients in clinical trials by assessing and addressing their psychosocial and case management needs during their inpatient stay. Key duties include assisting with discharge planning, coordinating necessary services and appointments, and developing relationships with external agencies to support participant needs.
Requirements summary
Candidates must possess effective verbal and written communication skills, along with required phlebotomy experience. Essential soft skills include strong team building, conflict resolution abilities, maintaining professional boundaries, and demonstrating meticulous attention to detail and organizational skills.
Each of CenExel’s research sites specialize in Phase I to Phase IV clinical trials.
Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country.
Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology.
Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability.
We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.
Job Summary
This is a position within the setting of clinical research for individuals who are participating in clinical trials. The Patient Care Technician I advocates for clients, ensuring that the clients' psychosocial needs are being addressed while participating in clinical trials, and assists with the retention of clients in research.
Schedule: 6:00 pm to 6:00 am, 3X12 shifts a week (Must be available to work weekends)
Hourly Range
$19.00 - $20.00 (Depending on education, experience, and skillset)
Essential Responsibilities and Duties
Assess research participants' current psychosocial needs and identify the case management needs.
Assisting clients with discharge planning as needed.
Set key goals to be accomplished with the research participants during their inpatient stay by working with each client to identify and prioritize needs and assisting with needs as relevant.
Completing Discharge Summaries for client discharging from the CRU (Clinical Research Unit). Ensuring that all information, medications, follow-up appointments are accurate, and informing treatment providers, care providers, family, referral sources of discharge.
Coordinating transportation for discharge, appointments off unit (visit to SSI office, interview for housing), doctor appointments and ensuring all calendars are updated with necessary information.
Assisting clients with other miscellaneous needs while on the unit (paying rent, paying bills, checking in with probation officers, purchasing items to maintain ADLs, obtaining clothes from shelters etc.)
Coordinating, supervising and documenting family meetings, case manager visits to the CRU.
Assisting with completion of applications for healthcare coverage, social security and food stamps.
Develop relationships with the representatives in other agencies to support research participants in attaining services such as housing, additional mental health care, medication, medical resources, financial assistance, legal advocacy, or other as needed.
Develop and manage weekly groups with inpatient clients focusing on psychosocial needs.
Updating database upon discharge from CRU and/or study termination to ensure all information about subject (i.e disposition, medication, insurance, etc) is accurate and current.
Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Education/Experience/Skills
Must be able to effectively communicate verbally and in writing.
Phlebotomy experience (Required)
Effective verbal and written communication skills.
Strong team/consensus-building skills.
Ability to effectively resolve conflict and cope with crisis situations.
Ability to maintain appropriate and professional boundaries with clients and staff.
Ability to multitask, have meticulous attention to detail, strong organizational and interpersonal skills, ability to demonstrate knowledge and skill in techniques of good clinical judgment, be a team player, and be willing to work a flexible schedule.
Working Conditions
1. Indoor, Clinic environment. 2. Essential physical requirements include sitting, typing, standing, and walking. 3. Lightly active position, occasional lifting of up to 20 pounds. 4. Reporting to work, as scheduled, is essential.
CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
