EmpowerMe Wellness
Location
Wichita, Kansas
The Care Coordinator will provide administrative oversight in communities, optimizing therapist schedules, building caseloads, performing intakes, conducting care coordination touchpoints, and hosting wellness trainings. Essential duties involve identifying seniors' health needs, supporting the intake process, providing client-facing services like health screenings, and assisting with scheduling and operational reporting.
Candidates need certification in healthcare, business administration, or a related field, with two years of relevant experience in a senior living setting preferred. The role demands exceptional organizational skills, detail orientation, experience in administrative/operational roles, and strong customer-facing abilities, along with proficiency in Microsoft Office.
As the Care Coordinator, you will work closely with the Area Director of Operations and be responsible for providing administrative oversight in communities to support teams by optimizing therapists’ schedules, helping to build caseload, performing intakes, conducting care coordination touchpoints, and hosting wellness trainings — all to ensure consistent and comprehensive interaction with residents, families, and staff. The ideal candidate will be highly organized, detail-oriented, and adept at multitasking to support the overall operational effectiveness and quality of care within the community. Your essential duties include the following:
Identifying Seniors’ Health Needs Assist in building caseload by interacting directly with senior living community residents to proactively identify therapy needs and promote care coordination services Communicate needs to Clinic Director and/or ADO to initiate screenings Have an on-site presence in communities to build relationships with team members, residents, and community partners Intake Process Support Clinic Directors to drive completion of intake process for new residents, including gathering necessary documentation, information and obtaining consent from resident or Power of Attorney (POA) Assist in scheduling of evaluations and assessments by clinical staff Assist in obtaining orders and other required documents from providers Client-Facing Services Provide care coordination services through touchpoint visits Perform health screenings under the supervision of licensed therapists, in accordance with federal, state, and local statutes Conduct wellness classes, educational events, and personal fitness training Scheduling and Team Member Support Assist Clinic Directors in coordinating therapists’ weekly schedules to optimize efficiency Support onboarding of new team members Serve as an interim Clinic Director to cover for PTO or opening positions Support orientation of new team members Reporting Review operational reports and act on closing gaps in care coverage Send weekly census spreadsheets to Executive Director, Director of Wellness, Clinic Director and ADO Assist with weekly billing closeouts General Administrative Support Other tasks as identified such as, but not limited to: coordinating with ADO to order supplies as requested, and assisting in completion of tasks Comply with HIPPA and PHI guidelines and always protects confidentiality Communicate professionally and clearly and maintain a good working relationship with physicians, care staff, and interdisciplinary teams, Demonstrate flexibility to ensure patient/community needs are being met Other Duties Perform other duties as assigned that are consistent with qualifications, professional practices, and ethical standards Tasks and responsibilities are subject to change at your supervisor’s discretion Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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