Perform routine and complex laboratory tests to support disease diagnosis and treatment while maintaining high standards of quality control. Coordinate laboratory operations, troubleshoot instrumentation, and provide technical guidance to staff and students.
Requirements summary
Requires a Bachelor's degree in a relevant laboratory science field and a minimum of five years of experience, including one year at Duke. Must hold a nationally recognized generalist or specialty certification.
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Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease.
Job duties are dependent on the laboratory and maybe composed of a combination of the following duties and responsibilities related to the specialization.
Coordinate, perform, and may supervise a variety of routine and complex tests in clinical laboratories using standard techniques and equipment; perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and perform and report analytical tests.
Operate complex or computerized instrumentation.
Calibrate, maintain, align, and troubleshoot/repair instrumentation according to standard operating procedures and knowledge and experience.
Coordinate the processing of patient samples or perform processing as needed based on staffing levels using appropriate identification techniques and written procedures to ensure quality material for testing.
Provide advanced problem solving, troubleshooting, interpretation and consultation, verification of specimen quality and test results.
Communicate problems/issues to responsible individuals.
Maintain inventory of supplies and equipment.
May coordinate and perform validation testing related to the development of new medical laboratory tests and techniques.
Review and prepare documents and cases for lab inspections.
Coordinate participation for lab inspections and work with inspectors.
Bring any non-compliance issues to the attention of upper-level staff.
Perform proficiency testing as directed to maintain compliance with regulatory agencies.
Monitor qualitycontrol and quality assurance procedures to ensure compliance with internal and external regulations.
Maintain quality control programs.
Recognize, respond to, and report issues as needed.
Assure remedial action is taken and documented whenever test systems deviate from established performance specifications.
Ensure that patient results are not reported until corrective action has been taken and the test system is functioning properly.
Review written procedures and policies for accuracy and submit changes to manager or designee.
Collaborate with management team to initiate projects and develop action plans to improve unit performance through a Process Improvement (PI) project.
Understand, comply, and perform all necessary safety procedures.
Maintain compliance with safety training and report all safety incidents within 24 hours.
Attend all laboratory meetings, safety and compliance training as required.
Comply with competency testing for the laboratory staff.
Train new staff and serve as a resource person/rolemodel, as per guidelines determined by laboratory management.
Comply with laboratory training programs.
Provide technical guidance and instruction to students, interns, residents, staff, and other employees.
Plan and schedule work for the group ensuring proper distribution of assignments and adequate staffing, and resources for subsequent performance of duties.
May monitor workflow, assessment of staffing levels and reassignment as needed.
Follow up to ensure work is completed.
Perform other related duties incidental to the work described herein.
Use behaviors that support achievement of balanced scorecard targets and support DUHS (Duke University Health System) values.
Consistently cooperate and communicate effectively with co-workers to ensure effective workflow.
Knowledge, Skills and Abilities
Ability to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.
Level Characteristics
Promotion to this level is dependent upon successful completion of leadership activities within the Clinical Ladder.
Requires annual maintenance.
Within the clinical laboratories we embrace Duke's purpose, placing the patient at the center of everything we do.
We do this by demonstrating behaviors that focus on delivering patient- and family- centered care and embodying the values that promote a positive work culture.
We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging.
Minimum Qualifications
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education
Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological or Clinical Laboratory Science; or Medical Technology. Generalist certification required for General labs. Generalist/Specialty certification required for specialty labs. Minimum educational or experience requirements may be modified on a case-by-case basisat the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director as long as minimal CLIA requirements are met by the employee for the tasks being performed.
Experience
Five years experience (including one year at Duke) with generalist/specialty certification.
Degrees, Licensures, Certifications
Generalist/Specialty Certification by a nationally recognized board/agency (required). Certification will vary depending on laboratory. Master in Science in lieu of certification for Biochemical Genetics Laboratory.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.
Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.
All members of our community have a responsibility to uphold these values.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.
Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.
All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities.
Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
