The primary role involves providing clerical support, managing information flow, and documenting radio communications from incoming emergency transport teams for Emergency Department staff. The technician also functions as trained auxiliary staff under a professional nurse to assist with necessary patient services in the Emergency Department.
Requirements summary
Required qualifications include a High School Diploma or Equivalent, basic computer skills in Microsoft Word, Excel, and Outlook, familiarity with Patient Information Databases like Cerner, and typing skills of at least 60 words per minute with a proficient understanding of medical terminology. Preferred qualifications include CPR Certification or completion of an EMT or CNA program.
high schoolElectronic Medical Record (EMR)Medical TerminologyData EntrySupply ManagementRadio CommunicationClerical SupportEquipment Maintenance ReportingInformation ManagementPatient Flow CoordinationRoom TurnoverPatient Safety MonitoringTelephone CourtesyPatient Transfer CoordinationFollow-up Appointment SchedulingAncillary Department CollaborationDaily Census Verification
Job description
Health Unit Technician Emergency Department 0.60 FTE, 48 Hours a Pay Period Days, Hours between 7 am - 7 pm Weekends: Every Third Weekend Holidays: Every Third Holiday
Position Overview
The Health Unit Technician’s primary responsibility is to provide clerical support and manage the flow of information with the appropriate staff members and physicians as needed. Responsible for documenting and relaying radio communication from all incoming emergency medical transport teams to emergency medical staff. The Health Unit Technician is also a trained auxiliary staff member who functions under the direction of a professional nurse to assist in providing necessary and desired services to patients in the Emergency Department as needed.
Essential
Duties & Responsibilities
Monitors the Emergency Department (ED) patient tracking board for new orders placed by the ED providers, continues to accurately and efficiently enter orders into the electronic medical record (EMR) as necessary, demonstrates understanding of medical terminology by effectively communicating via written and verbal modalities. Collaborates with ancillary departments (i.e. Lab and Radiology) to best time completion of orders to ensure efficient patient flow through the ED.
Receives all incoming radio traffic from incoming emergency vehicles and conveys this information to the professional staff of the Emergency Department in a timely manner.
Coordinates treatments within the facility and/or prepares the appropriate documents necessary for patient transfer to another facility. Also assists patients in making follow-up appointments for care as needed. Utilizes the electronic consult tool in the EMR to assure accurate follow up for our patients as needed.
Routes all charts and charge forms to their designated areas upon patient discharge and completion of the charting. Assures accurate disposition of any patient care data.
Accurately enters required information into the computer database and verifies daily census. Ensures accuracy in compiling the monthly statistics. Assists the ED RN with room turn over and rooming of patients from triage when able.
Is vigilant to the safety needs of patients, taking necessary precautions as warranted, and communicating concerns to the professional nurse in a timely manner. Reports malfunctioning equipment promptly and removes from the patient care area to maintain a safe environment.
Maintains an orderly work environment and ensures an adequate supply of equipment and supplies to enable staff to provide quality and timely care. Maintains professional behavior and uses effective communication when dealing with all external and internal customers.
Benefits
Accident Insurance
Critical Illness Insurance
Dental Insurance
Paid Time Off
Health Insurance
Paid Training
Tuition Reimbursement
Employee Discounts
Short Term Disability
Long Term Disability
Vision Coverage
403(b) Retirement Plan
Mental Health Support
Hospital Indemnity Insurance
Wellness Incentives
Scholarships
Legal Assistance
Earned Sick Time
Identity Protection Plans
Sponsored Seminars
Employs Winona Health protocol for telephone/radio courtesy in forwarding, screening, and placing phone calls.
Other duties as assigned.
Supervisory Responsibilities: No direct reports
Skills and Experience
Required • High School Diploma or Equivalent • Basic computer skills
Microsoft Word, Excel, Outlook. Familiar with Patient Information Database (Cerner)
Typing skills of at least 60 words per minute
Must be able to demonstrate a proficient understanding of medical terminology
Preferred
Current CPR Certification
National Registered Emergency Medical Technician (EMT) or Certified Nursing Assistant (CNA)
Completion of a Medical Secretary or a Health Unit Coordinator Program is preferred
Summary of Benefits at Winona Health
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance
Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income
Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement
Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life
Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education &
Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee
Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal.
Employees requesting to change positions should have successfully completed at least six (6) months in their current position.
Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer.
The employee’s past performance, experience, training and qualifications will be considered in transfer/hiring decisions.
Consideration for transfer or promotion is not a guarantee of transfer or promotion.
Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
