The Patient Team Assistant (LPN) supports the clinical team by facilitating communication, handling daily departmental functions, and resolving problems. This role also provides clerical and administrative support to clinical managers, assists with scheduling, and may perform LPN nursing visits as directed.
Requirements summary
Candidates must be a graduate of an accredited school of practical nursing and possess a minimum of one year of experience as an LPN, with hospice, hospital, or SNF/AL experience being preferred. The role requires the ability to lift a minimum of 30 lbs.
The Denver Hospice has an immediate opening for a Patient Team Assistant (LPN required).
Location: The Denver Hospice
Status: Full-time
Schedule: Varies, day/evening
Hourly Pay Range
$28.05 - $32.96
Supplemental Pay: Based on position, schedule and/or availability: Overtime
Mileage and Expense Reimbursement
Sixty-two and a half cents per mile – one of the highest in the industry!
Culture, benefits and perks
We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
Employer pays over 90% of employee medical premium in some plans
Health
Savings
Account (HSA) with significant
Employer
Funding: Single $1,000, Family $2,000
Extensive
Paid
Time
Off (PTO/Vacation
Pay/Sick
Leave): 18 days in the first year for FT team members
Seven Paid Holidays with an additional Floating Holiday
403(b)
Retirement
Plan with
Employer
Match: 50% match up to 8% of total compensation
Company-Paid Life and AD&D Insurance
Career & Logo wear
Education Reimbursement Program
Clinical Career Ladders
Certification Pay
Generous Discover-a-Star Team Member Referral Program
Team Member Service Awards
Benefits
Paid Holidays
Paid Time Off
Health Insurance
Health Savings Account
Education Reimbursement Program
Early Wage Access
Retirement Plan With Employer Match
Team Member Referral Program
Certification Pay
Company-Paid Life and AD&D Insurance
Leadership Development Training Programs
Legal and Identity Protection
Team Member Service Awards
Early Wage Access
Legal and Identity Protection
Robust Leadership Development Training Programs
Rewarding work you will do
The Patient Team Assistant (PTA) is responsible for supporting the clinical team by facilitating and coordinating communication. Supports departmental functions daily and supports problem resolution. Provides clerical/administrative support to clinical managers and is a resource in the rules/regulations that apply to hospice and strives towards continuous improvement and excellence. Support the mission, values, and vision of hospice.
Demonstrates the ability to contribute to the organization’s vision and mission, and protects confidentiality.
Utilizes good customer service skills and supports the clinical hospice team for both patients and family members including intervention and mediation with patient/family in regards to complaints, service recovery, requests for cares.
Performs several scheduling functions including: daily/weekly CNA scheduling for assigned teams, PTO/Sick Call coordination (which may include contacting and redeploying staff), bi-annual holiday coverage schedule, monthly schedule, tracking of weekend day utilization, and daily on-call and afterhours schedule.
May assist with clinical supply and DME as directed by the Clinical Managers.
Receives and transcribes MD/NP orders and conducts death notification.
Provides clerical/administrative support to the Clinical Manager including prep/tear down of weekly interdisciplinary team (IDT) meeting materials. Generates various reports, performs other clerical duties including but not limited to: answering phones, typing letters, updating mailboxes and processing faxes.
Supports the Clinical Manager as needed with data collection and report creation of team function. Tracks and transcribes information accurately. This may include: productivity, mileage audits, unverified documentation etc.
May process equipment requests/orders from field staff/managers/patients; determines appropriateness of requests, and communicates request to durable medical equipment (DME) company. Notifies DME Company of equipment pick-ups as appropriate per affiliate.
Demonstrates proficiency with computers, copiers, fax machines and other standard office equipment.
Uses effective organization, time-management and prioritization skills. Ability to handle multiple tasks from multiple sources in a busy setting with frequent interruptions.
May perform LPN nursing visits as needed following the plan of care and within their scope of practice.
Reviews care plan with patient/family and communicates with attending provider for medication and supply ordering. Provides nursing care based on patient/family goals to achieve life closure.
Utilizes sound nursing judgement to handle telephone calls and triage as appropriate, and participates in other task force or committee work as assigned.
What we are going to love about you
Minimum
Education: Graduate of an accredited school of practical nursing.
Minimum
Experience: One (1) year as LPN; Hospice, hospital or SNF/AL experience preferred.
Physical requirements
• Ability to lift minimum of 30 lbs.
Care Synergy is a network of mission driven, nonprofit healthcare organizations dedicated to caring for very ill, frail, and primarily elderly individuals by keeping them at home and out of the hospital while maximizing comfort, dignity, and quality of life.
The Care Synergy enterprise includes a group of collaborating nonprofit Affiliates across Colorado’s Front Range that share resources, expertise, and infrastructure to deliver high quality, compassionate care. Collectively, the enterprise generates approximately $100 million in annual revenue and serves thousands of individuals and families each year through hospice, home health, palliative care, CAPABLE, wellness, and PACE programs.
Across the Care Synergy network, the organizations provide significant community impact, including more than 7,000 hospice patients served annually, more than 2,000 palliative care patients, more than 355,000 hospice days of care each year, and more than $1.6 million in charitable care provided annually.
Care Synergy affiliated programs include The Denver Hospice, Pathways Hospice, Pikes Peak Hospice and Palliative Care, Colorado Visiting Nurse Association, CAPABLE, and Superior Medical Equipment, along with PACE programs including Colorado PACE and Pathways PACE.
If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.
The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.
