Job detail

Phone Triage Nurse

Physicians’ Primary Care

#CPR Certification #Counseling #Medication Administration #LPN #Patient Flow #Referrals #E-Verify #Certified MA #Patient Education

Quick overview

The role involves prioritizing daily provider-patient schedules and triaging patient phone calls to ensure acute care needs are addressed promptly by the appropriate healthcare professional. Responsibilities also include performing medication prior authorizations, assisting with scheduling preventative services, and counseling patients on tests and procedures as directed by physicians.

Requirements summary

Candidates must possess a valid and current State of Florida Licensed Practical Nurse (LPN) license or be a Certified Medical Assistant (MA). Required qualifications include excellent attention to detail, the ability to handle calls professionally and compassionately, and at least one year of clinical office experience or equivalent medical education and work experience.

professional certificateAttention To DetailMedication AdministrationCPR CertificationPatient EducationProfessional CommunicationPatient SchedulingLPNPhone TriageClinical CoordinationGeneral Nursing CareCompassionate HandlingMedication Prior AuthorizationsCertified MALab Result Contact

Job description

Physicians’ Primary Care of Southwest Florida is a premier physician owned and managed practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Full-Time Phone Triage Nurse (LPN) or (Certified MA) for our Pediatric located in Fort Myers, FL .

Sample of duties

Review daily provider-Patient schedule with clinical coordinator and clinical team to prioritize triage to plan for an efficient flow of patient care.
Triage daily patient phone calls in order of priority to ensure acute care needs are addressed by an appropriate health care professional in a timely manner.
Perform medication prior authorizations.
Assist patients in scheduling preventative services. Assist with patient education as needed. Assist in contacting patients with abnormal lab/Test results and schedule follow-Up as ordered by the providers when requested.
Assist clinical staff as needed to avoid interruption of delivery of services to patients.
Counsel patients regarding lab tests, medications, procedures, etc. As requested by physicians.
Schedule referrals and appointments for specialized testing and procedures as requested.
Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with clinical standards.

Position requirements

A valid and current state of florida license to practical nurse (Lpn)
Excellent attention to detail and the ability to record information accurately
Ability to handle all calls in a professional and compassionate manner
One year of clinical office experience or a combination of medical education and work experience
Cpr certification or ability to obtain upon hire.

PC Offers

Over 29 years of serving our Southwest Florida community
Award-winning physicians
Ability to advance and grow within our organization
Health, dental, vision, disability and life insurances
401(k) with company match
Free financial advising

Benefits

Health insurance

Dental insurance

Vision insurance

Paid holidays

401(k) with company match

Paid time off

Life insurance

Disability insurance

Employee assistance program

Uniform allowances

Company paid CE courses

Reimbursement for position required certifications and/or license

Employee resource assistance program