The Behavioral Health Advocate ensures continuity and coordination of care across transitions for patients, focusing on those with complex medical, behavioral, and social needs under the direction of clinical leadership. Key duties involve patient advocacy, communicating health status, integrating patients into care planning, and utilizing behavioral strategies to support healthy behavior adoption.
Requirements summary
Preferred Qualifications
include an Associate or Bachelor's Degree in a related field, along with experience in behavioral health or substance abuse, and holding a CAC I or higher certification. Candidates must obtain AHA BLS certification within three months of hire and possess strong abilities in independent work, communication, and functioning under pressure in a fast-paced environment.
associate degreebachelor degreeInterpersonal SkillsCommunicationPatient AdvocacyCounselingPrioritizationHealth EducationCare CoordinationMotivational InterviewingPatient ConfidentialityBehavioral HealthBLSWorking IndependentlyReferral ManagementCare ManagementSocial Determinants of Health
Job description
We're looking for a Behavioral Health Advocate to work full-time in our Eagle Valley Family Practice Clinic in Eagle, CO!
Under direction from the LCSW or Clinic Director, ensure continuity and coordination of care across transitions for all patients, with special attention to patients with complex medical, behavioral and social needs.
Primary duties and responsibilities
Communication/Interpersonal
1.
Act as a patient advocate.
2.
Communicate patient’s health status accurately in verbal and written reports to appropriate health care providers (i.e. behavioral health practitioners, nurse supervisor, providers).
3.
Communicate effectively, courteously and collaboratively with patient/family, providers, supervisors and co-workers.
4.
Maintain patient confidentiality.
Behavioral Health Advocate Duties
1.
Collaborates with the Clinic Director to integrate patient into behavioral health, care coordination and care management planning and communications, assuring that the patient is informed and supported in decision-making.
2.
Under the direction of Clinic Director, Behavioral Health Director, providers, or nursing staff, contribute to patient education, resources, coaching and support of patients at Internal Medicine prior to discharge.
3.
Assists in management of patients identified by the Internal Medicine team as highest risk or in need of care management.
4.
Assists in managing all health patients to reduce risk, decrease hospital and ER utilization, and improve outcomes.
5.
Assists in maintaining a care management registry for documentation of highest risk patients, care management interventions, and care plans.
Benefits
Employee Assistance Program
Medical
Dental
Flexible Spending Account
Paid time off
Tuition Assistance
Vision coverage
Employee discount
Time away from work
Life coverage
Paid family and medical leave
Retirement Plan 403(b)
Paid Sick/Bereavement Leave
Retirement Plan 401(a)
6.
Communicate in a timely and consistent manner with the Clinic Director and Internal Medicine team to identify highest risk patients and to maximize the management of patient needs and related risk reduction.
7.
Coordinate care with other care managers (home health care, payer case managers, RN Case Managers etc.) community social resources and specialists to maximize care and promote patient safety.
8.
Utilize behavioral strategies and motivational interviewing during integrated visits to assist patients in adopting healthy behaviors, improving self-care, improving social support and managing chronic disease.
9.
Manage Social Determinant of Health Needs of the patient population through use of referral systems, community resources and VVH resources to optimize patient health and access to basic needs like food, transportation, safety, housing.
10.
Provide culturally appropriate health education and basic counseling on medical, social and lifestyle recommendations, within scope of licensure and/or training and within scope of practice.
11.
Develop and support effective partnerships within the community to best meet patient needs.
12.
Demonstrates commitment to professional growth through participation in workshops, educational programs, and review of literature, in-services, and staff meetings to meet the changing needs of patients and health team members.
13.
Ensure that the appropriate internal/external providers, facilities and ancillary services are utilized in referral process.
14.
Appropriately seeks guidance or assistance, when necessary.
15.
Performs other related duties as assigned or requested.
Qualifications
Education
Associate or bachelor's Degree in related field is preferred but not required.
Current BLS endorsed by the American Heart Association (AHA) or obtained within 3 months of hire.
Skills
Ability to work independently.
Ability to understand and present verbal instructions and to exchange verbal information.
Ability to establish and maintain effective, courteous working relationships with patients/families, co-workers and others.
Ability to work under pressure in a fast-paced environment.
Ability to prioritize and perform multiple tasks.
Ability to work in Windows based computer environment.
Ability to work in professional manner.
Experience
Experience in behavioral health and/or substance abuse field is preferred.
CAC I or higher is preferred.
SALARY
$20.00 to 28.87/hour
Entry salary dependent upon education, skill set, and experience.
Annual Bonuses based upon organizational and individual performance.
Benefits
Medical, Dental and Vision coverage including coverage for eligible dependents
Employer paid basic life coverage with buy-up coverage options
Flexible Spending Account (FSA) for health care and dependent care.
Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
Tuition Assistance Available
Retirement Plan 401(a)
Retirement Plan 403(b) plans with employer matching contributions.
Employee Assistance Program
Employee discount on Valley View Medical Services
Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)
Free Use of Sunlight and Aspen SkiCo day passes, based on availability.
Loan Repayment
Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!
Application submission end date
This position will be open for a minimum of three days and until a top applicant is identified.
At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.
