Duke Careers
Location
Durham, North Carolina
Salary
$18 - $25 / HOUR
Perform administrative and patient care duties including patient registration, insurance verification, and appointment scheduling. Assist medical staff with clinical tasks such as taking vital signs, collecting specimens, administering medications, and performing diagnostic procedures.
Requires a high school diploma or GED and certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA. Graduation from an accredited Medical Assistant program is strongly preferred.
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Positional Summary Perform a variety of administrative and patient care supportive duties in Student Health. Assist administrative, medical and/or nursing staff in the registration, examination and treatment of patients, ensuring the office runs smoothly. Key Position Duties Patient Registration - 45% of Effort
Clinical Care - 45% of Effort
Taking medical histories and recording vital signs. Explaining treatment procedures to patients and preparing patients for examinations and procedures. Assisting the physician during the examination and procedures. Collect and prepare laboratory specimens and perform basic laboratory tests on the premises. Dispose of contaminated supplies. Sterilize medical instruments. Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record. Prepare and administer medications as directed by a physician Authorize drug refills as directed and telephone prescriptions to a pharmacy. Draw blood. Prepare patients for x- rays, tests and procedures. Take electrocardiograms. Remove sutures/ staples. Change sterile and non-sterile dressings. Perform other clinical functions as delegated and supervised by the physician
Patient Relations - 5% of Effort
Provide information to other clinics and ancillary services. Provide routine information regarding Student Health services and direct patients to assigned area and other locations upon request.
Other- 5% of Effort
Perform other related duties incidental to the work described herein.
High school or GED graduation required. Graduation from accredited Medical Assistant program strongly preferred. Certification or Registration by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
Minimum Experience: No experience required
Graduation from a Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).
Certification by AAMA preferred One year of work in a health care setting is preferred. Experience in college health or an ambulatory care setting is preferred.
Preferred Skills and Competencies
Patient Interaction Team Collaboration Cultural Sensitivity Multitasking and Time Management Attention to Detail Ability to use Epic and other medical software
Vital Signs and Patient Prep Phlebotomy and Injection Basic Lab Procedures EKG and Diagnostic Support Basic Life Support Scheduling and Coordination Inventory Management Healthcare Regulations Clinical Procedures
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