The Professional Radiology Assistant manages incoming client exams within Medicalis Professional to ensure timely and efficient review and dictation by the radiologist, while also providing necessary administrative support to the radiologists. Key duties include monitoring worklists, prioritizing exams, preparing exams for interpretation, tracking radiologist activities, and ensuring all necessary electronic paperwork is available.
Requirements summary
Candidates must be highly organized, efficient in a fast-paced environment, and capable of handling multiple priorities with constant interruptions while maintaining strict confidentiality. Desired qualifications include an Associate Degree or equivalent experience, two years of clerical experience, and at least one year using complex computerized applications, with knowledge of medical terminology preferred.
The Professional Radiology Assistant position is a Full Time, Regular position working Monday-Friday 8am-5pm Monday-Friday at the Optum/Polyclinic Madison location in Seattle.
Summary
The Professional Radiology Assistant is responsible for managing the incoming client exams in Medicalis Professional to facilitate a timely and efficient review and report dictation by the radiologist. This position provides administrative support as required to and by the radiologists.
General
Description:
The
Professional
Radiology
Assistant must be able to: work effectively and efficiently in a fast paced environment and in meeting continual deadlines; handle multiple priorities with constant interruptions; be highly organized to meet deadlines. This individual must interact directly with the radiologists, other departments within the Inland Imaging organizations, patients and family members and outside contacts. Excellent written, verbal and personal communication skills while remaining tactful and diplomatic as well as highly confidential as needed are requirements for this position. Decisions regarding daily work priorities and other decisions based on company policies and procedures are to be continually made. This individual is responsible for the processing of incoming phone calls and exams from respective clients in the Medical Imaging field. Assists in the retrieval of radiological records and films as well as maintains integrity of patient records contained within film library on a daily basis
Essential
Duties/Responsibilities: To perform this job successfully, this individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Monitor worklists and filters within Medicalis using section guidelines; move exams as appropriate to ensure equal and accurate distribution of exams for sub-specialized reading. Appropriately prioritize all exams and dispatch as needed to meet designated turnaround time. Facilitate and dispatch referring physician and technologist calls to appropriate radiologists by sub-specialty. Triage multiple calls on multiple phone lines. Knowledge of all radiologist shift definitions and sub-specialized radiologist groups.
Prepare exams for radiologist interpretation: includes verifying exam, clinical information, contrast, fluoro time and prior studies fields on the online form (OLF) are filled out accurately. Document all communications on individual exams as necessary. Utilize multiple patient record systems to obtain additional histories and information on exams as needed and requested. Track and notate procedures, prelims, meetings, conferences and downtimes for radiologists in Medicalis. Ensure that all current and previous studies are loaded, exceptions are resolved as necessary and all pertinent studies are linked. Merge patient accounts as necessary. Ensure radiologist has all electronic paperwork needed for each exam, including previous reports, history sheets, referral slips. Consistently and proactively monitor and respond to email. Assist with electronically viewing previous reports. Appropriately prioritize all exams and dispatch as needed to meet designated turnaround time. Fax/call results to referring physicians as requested. Assign peer reviews daily to radiologists by sub-specialty. Continually maintain a high level of customer service. Attend meetings and take minutes/notes and report to the team as necessary. Order and stock beverages for radiologists on site. Ensure cleanliness and tidiness of reading rooms on site daily. This position may be required to work in a hospital, urgent care or clinical setting. Performs other duties as assigned.
General
Duties/Responsibilities: Ability to maintain strict confidentiality within the Inland Imaging companies and Inland’s customers. Honest, pleasant manner and good personal hygiene. Free of alcohol and drug abuse. Valid state driver’s license and proof of insurance. Excellent communication and interpersonal skills. Detail oriented; ability to multi-task; organized and able to work in a fast paced environment. Ability to consider individual needs in communication with and assessment and treatment of patients of all ages. Adheres to departmental standards and personnel policies by demonstrating professional demeanor in conduct and appearance. Follows company departmental standards and personnel policies by using good teamwork and communication skills to help identify concerns and solutions, assisting where needed to ensure a smooth functioning department. Follows all Health and Safety policies and guidelines of Inland Imaging or its partners depending on work location. Performs other duties as required by displaying team spirit and self-growth, accepting and performing other projects and responsibilities, and requesting other projects and responsibilities. Attendance is required for this position. Rotates to other shifts and locations as needed.
Supervisory
Responsibilities: There is little or no supervisory responsibility in this position.
Advocacy
Treats all patients with dignity and respect Provides excellent customer service Conforms to Joint Commission and HIPAA regulations Complies with PHI (Protected Health Information) Demonstrates the Inland Imaging Core Values Show We Care, Do The Right
Thing,
Maximize
Individual
Potential,
Always
Aim
Higher
Qualifications:
Education: AA Degree or equivalent work
experience
Two years of clerical experience is desired Minimum one year work experience using complex computerized applications Two years of medical office experience is preferred Key-boarding and computer skills Anatomy and medical terminology preferred Understanding of all procedures to be read by radiologist preferred
Licensure:
N/A
Certifications:
N/A
Computer
Skills:
Experience with the following computer applications is highly desired: Microsoft Office products (Outlook, Word, Excel, Power Point), Kronos, Internet, Intranet, IDX, Imagecast, Medicalis Professional – Control Center, Medicalis
OPS,
Stentor,
Sharepoint
Solutions,
Google
Share,
EPIC
Background
Check: Must be able to pass a background check required by RCW 43.43.830-840 to work with children under the age of 16, developmentally disabled persons or vulnerable adults In order to comply with provisions set forth in Sections 1128 and 1156 of the Social Security Act, all new employees of Inland Imaging Clinical Associates, LLC will be checked against the LIST OF EXCLUDED INDIVIDUALS provided by the Department of Health & Human Services, Office of the Inspector General (OIG). Employees must not be included on this list.
Drug
Test: Eligible employees must be able to pass a post-offer, pre-employment drug test which includes Marijuana. Nuvodia/Inland is an EEO employer... At Inland Imaging it's our mission and our commitment to live our core purpose and values every day and in every interaction with our patients, our providers — and with each other. The organization’s more than 120 subspecialty radiologists work with healthcare providers, hospitals, and clinics in Western, Central and Eastern Washington, Northern Idaho, and Western Montana to deliver fast, accurate diagnostic imaging and answers that help guide and support patient care. Inland also operates and manages outpatient imaging centers around the region, featuring state-of-the-art technology and experienced and well-trained clinical, clerical, and professional staff, dedicated to providing answers you can trust and care you can count on.
