Medical University of South Carolina
Location
Charleston, South Carolina
Salary
$45,300 - $77,000 / YEAR
This position supports project objectives as a patient navigator, focusing on individualized patient navigation services, addressing barriers to care, and guiding enrolled study participants to cancer screenings. Responsibilities also include conducting participant recruitment, data entry, and community engagement support for the Office of Community Outreach and Engagement.
A bachelor's degree and one year of relevant program experience are the minimum requirements for this role. Preferred qualifications include expertise in Excel, familiarity with REDCap, strong organizational skills, and experience in patient navigation or community outreach.
Summary The MUSC Hollings Cancer Center Office of Community Outreach and Engagement seeks a Program Coordinator/Patient Navigator to work under the supervision of the HCC COE Associate Director to support project-specific objectives and activities as a patient navigator. Entity Medical University of South Carolina (MUSC - Univ) Worker Type Employee Worker Sub-Type Research Grant Cost Center CC001334 HCC Outreach Pay Rate Type Hourly Pay Grade University-GEN08 Pay Range 45,300.00 - 61,100.00 - 77,000.000 Scheduled Weekly Hours 40 Work Shift
Summary This position is responsible for conducting participant recruitment, patient navigation, data entry, and community engagement support for the MUSC HCC Community Outreach and Engagement (COE) Office. The work will be conducted under the supervision of the HCC COE Associate Director. This is a community role and work is performed onsite and occasionally at some community-based activities. Evening or weekend hours and local travel may be required for outreach events. A hybrid work schedule may be permitted after an orientation period. Responsibilities 35% Patient Navigation Provide individualized patient navigation services, identify and address barriers to care such as transportation, insurance, financial concerns, or health literacy challenges Provide patient navigation services to guide the enrolled study participants to cancer screening in collaboration with the health care team to achieve targeted patient outcomes. Recruit and enroll participants to ongoing projects. When needed, prepare consent forms and ensure ethical standards are met. Maintain regular communication with patients to ensure they schedule and receive a preventive cancer screening exam. Provide patient education regarding cancer screening guidelines and available services. Assist patients in understanding cancer risk, screening options, and follow‑up recommendations. Participate in community events, workshops, and educational sessions as needed. Ensure compliance with organizational policies, confidentiality standards, and program protocols. 35% Community Outreach and Collaboration Advocate for patient and family empowerment and the right to self-determination regarding their healthcare, while serving as a liaison between patients, providers, and community partners. undefined Develop partnerships and function as a liaison with outside agencies, patients, the interdisciplinary team, and other members of the health care system to improve the continuum of care. Collaborate with program leadership, community partners, and clinical teams to support program goals and conduct outreach activities to increase program awareness and participation. Travel, when applicable, to federally qualified health clinics, other medical clinics, churches, and other community outreach sites throughout SC to provide cancer education to community residents and patients. Collaborate with the program management team to refine workflows and enhance program effectiveness. 25% Quality Assurance Conduct data quality assurance evaluations regularly to ensure that each database is thoroughly cleaned before it is given to a data analyst for detailed analysis. These data management/data quality assurance activities will help to ensure that accurate records are maintained. Responsible for maintaining accurate, timely documentation of patient interactions, screening outcomes, and navigation activities. Assist with data collection for reporting, evaluation, and quality improvement initiatives. Provide preliminary analysis of data related to the MUSC HCC Office of Community Outreach and Engagement projects. Utilize office tools including SharePoint, REDCap, and Microsoft Excel 5% Education and Engagement Identify and promote individual and departmental goals that align with the assigned department and hospital’s strategic initiatives. Identify and promote individual and departmental goals that align with Community Outreach and Engagement, as well as MUSC Hollings Cancer Center strategic initiatives. Identify opportunities for process improvement. Engage team members to identify optimal solutions to improve patient and community satisfaction and/or service delivery. Participate in ongoing educational training and literature review to maintain the level of competence needed to perform job functions. Preferred Knowledge Skills and Abilities: Expertise in Excel. Familiarity with REDCap and other database management systems. Attention to detail: ensuring accuracy in data collection and adherence to protocols is crucial. Communication skills: Effective communication is essential for conveying research protocols and findings to team members and stakeholders. Organizational Skills: Coordinators must manage multiple tasks and projects simultaneously and have the ability to work independently. Experience in patient navigation, case management, or community outreach. Experience working with diverse populations, preferably in a healthcare or community health setting. Familiarity with data tracking systems. Bilingual or multilingual skills. Additional
Minimum Requirements: A bachelor's degree and one year relevant program experience. Physical Requirements: (Note: The following descriptions are applicable to this
Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Frequent) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Frequent) If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet® designated hospitals in South Carolina.
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