The Hospice Journey Counselor provides education and support to patients and families regarding end-of-life planning and hospice transitions. They manage patient referrals, conduct home visits, and maintain detailed clinical documentation.
Requirements summary
Candidates must possess a high school diploma or GED. Prior experience in home healthcare or the healthcare industry is preferred.
high schoolCommunicationDocumentationRelationship buildingPatient educationPatient assessmentHome healthcareCase managementClinical collaborationHospice careEnd-of-life planning
Job description
Job Title Hospice Journey Counselor Location Chicago, IL, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40
Job Description
Compensation: $19.00 - $21.00, plus bonuses and mileage reimbursement. The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions.
Hours
Monday -
Friday, 8AM - 5PM,
Field
Travel &
Work
From
Home
Medical
Benefits:
Health,
Vision, &
Dental
Retirement: 401K & Pension w/ 4%
Employer
Contribution
PTO: 15 Days Graham Healthcare Group is hiring a Hospice Journey Counselor to join our dynamic team! The Hospice Journey Counselor will provide information, education, and support to patients, families, and caregivers regarding end-of-life planning and care. Assist them in the transition to Hospice care when the patient is both eligible and appropriate for Hospice services. This position will be in our Chicago, IL territory.
Hospice
Journey
Counselor
Job
Responsibilities:
Manage Journey patient census and referrals for the assigned area from the Journey candidate list, the Journey Administrative Assistant, Customer Service, Clinicians, and other sources
Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers
Make initial phone calls to all new Journey referrals to schedule home visits, as well as follow-up calls to maintain contact with the patient and assess patient decline
Conduct patient visits for building a relationship with the patient and/or family, and in-depth discussion of the hospice benefit when appropriate
Maintain Journey patient charts, documenting all Journey visits and contacts in Journey Visit/Phone call notes or as Coordination notes when applicable
Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs
Ensure that Journey charts are created and maintained for each Journey patient
Meet and exceed if possible, expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care
Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care
Assist the Hospice and/or Home Health team in efficient transitions to Hospice in whatever capacity may be needed, whether in extra visits, calls, paperwork, or any other task
Hospice
Journey
Retirement
Save for your future with our company offered 401k plan and pension.
Company-Paid
Education
Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. Benefits may vary based on your employment status.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. Graham Healthcare Group is an Equal Opportunity Employer Graham Healthcare Group The companies that comprise
Graham
Healthcare
Group, a subsidiary of
Graham
Holdings
Company (NYSE: GHC), include Residential Home Health and Hospice, Residential Healthcare Group, Allegheny Health Network-Healthcare @ Home, and Mary Free Bed at Home. Each company offers industry-leading care coordination, healthcare solutions, and clinical expertise with leading patient outcomes and satisfaction. Graham Healthcare Group is deeply committed to radically changing the home care model by putting patients and their families at the top of the paradigm, while enhancing the quality and consistency of healthcare in the most convenient and cost-effective setting possible: at home. California Worker Privacy Statement
Benefits
Health insurance
Dental insurance
Vision insurance
401k
FSA
HSA
Paid time off
Life insurance
Disability benefits
Pension
Tuition discount
Counselor
Qualifications/Requirements:
High school diploma/GED
Prior home healthcare or relative work experience in the healthcare industry preferred
Understanding of the hospice philosophy preferred
About
Graham
Healthcare
Group: As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.
Join the
Graham
Healthcare
Group and enjoy the following benefits:
Competitive
Pay:
With opportunity for advancement
Health and
Welfare
Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
Supplemental
Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered. Generous PTO Packages.