Research Navigator

At K2 Medical Research, we are transforming healthcare by delivering tomorrow’s treatments today. As a rapidly growing clinical research organization across Florida, Tennessee, and Rhode Island, we lead multiphasic trials in therapeutic areas ranging from neurodegenerative to cardiometabolic medicine. Our culture is grounded in clinical excellence and a patient-first mission. We are seeking mission-driven individuals ready to play a meaningful role in bringing life-changing treatments to the patients who need them most.

K2 is seeking a Research Navigator to support our clinic out of Orlando, FL in a full-time capacity.

As a Research Navigator, you will play a vital role in connecting patients with research opportunities, facilitating their participation in clinical trials, and supporting the advancement of medical knowledge through the clinical research as a care option concept embedded into a clinical practice. You will be responsible for guiding patients through the research process, addressing their concerns, and coordinating with the research team to ensure a seamless experience. This role is responsible for conducting pre-screening, chart reviewing, patient follow-up, trial matching, facilitating education and ensuring seamless coordination between patients and research clinics or other relevant resources. This role will be based out of our clinical partnership’s offices.

Primary Responsibilities

• Patient
• Engagement: Identify eligible patients within the internal medicine practice who may benefit from participating in clinical research studies. Educate patients about the potential benefits, risks, and requirements of participation, promoting informed decision-making.
• Prescreening: Conduct thorough pre-screenings of potential research participants to assess their eligibility for clinical trials. Gather relevant medical information and coordinate with the research team to determine suitability for participation.
• Chart
• Reviewing: Review patient medical charts and records to identify potential research opportunities and ensure accurate documentation of patient data and eligibility criteria.
• Patient
• Follow-up: Maintain regular contact with enrolled patients, providing updates on research study progress, answering queries, and addressing concerns. Serve as a point of contact for patients, building strong relationships based on trust and empathy.
• Trial
• Match: Collaborate with research teams to match eligible patients with appropriate clinical trials, considering their medical history, preferences, and availability. Ensure accurate and timely communication of study opportunities to potential participants.
• Coordination: Facilitate seamless coordination between patients and research clinics or other resources. Assist in scheduling appointments, arranging transportation if needed, and ensuring all necessary documentation and consent forms are completed accurately.
• Resource
• Referral: Identify and connect patients with additional resources beyond clinical trials, such as support groups, patient advocacy organizations, or educational materials, based on their needs and preferences.
• Compliance and
• Ethics: Uphold all ethical guidelines and regulatory requirements related to clinical research activities. Maintain strict confidentiality of patient information and adhere to Good Clinical Practice (GCP) guidelines.
• Documentation: Maintain accurate and detailed records of patient interactions, research activities, and outcomes in compliance with established protocols and procedures.
• Communication: Maintain and facilitate open and accurate communication with clinic staff and K2 staff. Understand and be knowledgeable of the clinic’s policies and guidelines and be always respectful of the staff and practices. Participate in all clinic activities as part of the staff.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Must be self-directed with excellent problem-solving and critical thinking skills and able to work with little or minimal supervision.
• Professional demeanor, goal, and detail oriented, organized, and compassionate with excellent customer focus.
• Strong knowledge of clinical research principles, procedures, and regulations.
• Excellent communication skills, both verbal and written, with the ability to explain complex medical information in a clear and friendly manner.
• Detail-oriented and organized, with the ability to manage multiple tasks and prioritize effectively.
• Empathetic and compassionate approach to patient care, with the ability to build rapport and trust.
• Must be Bilingual Spanish/English
• Commitment to maintaining professional development and staying current with advancements in clinical research.

Qualifications

• Bachelor's degree in a healthcare-related field (preferred).
• Experience working in a clinical research or patient navigation role is highly desirable.
• Strong knowledge of clinical research methods, protocols, and regulatory guidelines (e.g., FDA, ICH-GCP).
• Excellent interpersonal and communication skills, with the ability to engage and build rapport with patients, physicians, and research staff.
• Empathetic and patient-centered approach, ensuring a supportive and caring experience for patients.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in using electronic medical record (EMR) systems and other clinical software.
• Knowledge of medical terminology and ability to interpret medical records and lab results.
• Bilingual in English and in Spanish preferred.

Your growth and well-being are our priority. Our comprehensive benefits package for full-time employees includes medical, dental, and vision options, supplemental insurance plans, 401(k) with immediate employer match, generous paid time off, and paid holidays. Most notably, we support a healthy work-life balance through a four-day work week, consisting of 10-hour shifts from Monday through Thursday. Fridays are reserved only for critical business needs or administrative tasks; otherwise, they are your chance to kick-start your weekend.

Join the K2 Family

Where Compassion and Connection Lead the Way! At K2 Medical Research, people come first and we're seeking warm, wonderful humans who effortlessly click with everyone, from our incredible patients to brilliant physicians and dedicated research staff.

We are an equal opportunity employer. We celebrate what makes you uniquely you and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital, or veteran statuses.

We value the differences among our team members and are committed to providing reasonable accommodations for qualified individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please contact Talent@k2med.com. We are here to ensure you have the support and tools you need to shine.