The Certified Medical Assistant will supervise clients, assist psychiatric providers with health assessments, and manage appointment scheduling. They are also responsible for documenting client responses to medication and providing behavioral interventions within a therapeutic environment.
Requirements summary
Candidates must possess a High School Diploma or GED and at least one year of addiction treatment experience. A minimum CMA certification is required, along with the ability to obtain CPR and First Aid training.
high schoolprofessional certificateCommunicationCPRCustomer serviceFirst aidData trackingClient educationClient advocacyBehavioral managementElectronic health recordsGroup facilitationBehavioral interventionVital signs assessmentMedication management supportPsychiatric appointment schedulingClient health history assessment
Job description
Become a champion of hope.
At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.
Position Summary
Directly supervise clients while assisting psychiatric providers and nursing with client health history/assessment at psychiatric appointments. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.
Qualifications
High School Diploma or GED and one year of addiction treatment experience or an equivalent combination of education, training and experience
Minimum CMA
Cardiopulmonary resuscitation (CPR) and First Aid training complete within three months
Skilled in behavioral management techniques
Ability to lead discussion and educational presentations
Valid driver's license and ability to meet agency insurance requirements
Must have own transportation
Essential Responsibilities
1.
Schedule new client psychiatric evaluation appointments and follow-up medication management appointments.
2.
Monitor and respond to calls to the Psychiatry appointment scheduling line.
3.
Track and distribute data specific to call volume to the psychiatry scheduling line and number of appointments scheduled.
4.
Conduct client health history/assessment and report to psychiatric provider prior to appointment.
5.
Assist with vital signs assessments.
6.
Provide follow-up communication to clients with ongoing medical concerns.
7.
Monitor and document client’s response to medication and report any notable response immediately.
8.
Benefits
Dental insurance
Vision insurance
Medical insurance
Paid time off
Employee discounts
Tuition assistance
Long-term disability insurance
401(k) plan
Sick time
Accidental death and dismemberment insurance
Licensure reimbursement
Daily pay
Referral program
Bereavement leave
Certification reimbursement
Wellness plan
Employer match
On-site gym
Group life insurance
Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
9.
Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.
10.
Facilitate communication between clinical and medical staff.
11.
Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.
12.
Assist with preparing clients for their appointments with the provider.
13.
Document pertinent information daily in the EHR based on observations and involvement with the clients as required.
14.
Serve as a member of the Ware Center Medical Services team and participate in all team meetings and activities.
15.
Attend all scheduled meetings of staff, such as nursing meetings, department meetings, or appropriate committee meetings as designated.
16.
Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
17.
Deliver exceptional customer service consistently to every customer.
18.
Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
Schedule
Monday-Thursday 8am-6:30pm
Shift: 2nd
Work Location
Rosecrance Ware Center
Work
Mode: Onsite
Compensation & Rewards
Based on education, experience, and credentials
Starting pay HS/GED - $18.43/hr.
Our Benefits
Rosecrance values its employees and offers a comprehensive benefits package for you and your family:
Medical, dental, and vision insurance with multiple plan options to meet your needs
401(k) plan with employer match and discretionary employer contribution
Group Life Insurance including LTD and AD&D
Tuition assistance and licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness plan with certain facilities offering an on-site gym
Discounts at participating retailers
Daily pay available through financial wellness provider: UKG Wallet
Who We Are
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Our Health and Safety Commitment
We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.
Equal Employment Opportunity
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Our Partnerships
AARP Employer Pledge Program
MSEP (Military Spouse Employment Partnership).
Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.
