Provide independent casework services to patients with complex neurological conditions to address psychosocial aspects of care and treatment adjustment. Coordinate patient navigation across care settings and manage referrals and reporting for memory and neuromuscular programs.
Requirements summary
Requires a Master's degree in a relevant field or a Bachelor's degree with two years of relevant experience. Preference is given to Licensed Social Workers with experience in social services or casework.
Master's degree in an appropriate area; or a bachelor's degree in an appropriate area and two years of relevant experience.
Job Description
Join the University of Florida’s Neurology team in the Movement Disorders Division as a Clinical Case Manager I, where you will make a meaningful impact on patients and families navigating complex neurological conditions. The Clinical Case Manager I independently provides casework services to patients and families as indicated to address the psychosocial aspects of care regarding adjustment to illness and treatment, while working collaboratively with interdisciplinary staff both internal and external to the organization.
The Clinical Case Manager I will participate in quality improvement and evaluation processes related to patient satisfaction and patient rights and serve as an information resource for the Fixel Institute of Neurological Diseases (FIND) in the Department of Neurology. Credentialing for this position requires the incumbent to be licensed as a social worker in the State of Florida.
About this Role
Patient Care & Navigation
Develop and implement individualized treatment plans aligned with patient needs
Provide patient navigation across care settings (inpatient, outpatient, home health, etc.)
Deliver education and support programming for patients and families
Assist with access to medications, transportation, and advance directives
Coordinate outreach with community resources, agencies, and advocacy groups
Program Coordination & Reporting
Manage referrals for patients seen in the Memory Disorders Clinic and Neuromuscular program within the
Movement Disorders and Neurorestoration program
Monitor and respond to notifications from the Silver Alert Listserv in accordance with established guidelines
Conduct annual service provider and caregiver trainings related to memory care
Participate in Elder Affairs trainings and Memory Disorders quarterly meetings
Attend required clinics at FIND and support program initiatives
Benefits
Dental Insurance
Disability Insurance
Life Insurance
Paid Holidays
Paid Time Off
Vision Insurance
Medical Insurance
Professional Development Opportunities
Tuition Assistance
Retirement Options
Paid Sick Leave
Paid Family Leave
Paid Vacation Leave
Public Service Loan Forgiveness Eligibility
Track and report on specialized training programs developed or delivered
Submit required quarterly and annual reports for Elder Affairs
Maintain and log patient data in tracking systems for FIND
Crisis Intervention & Documentation
Respond promptly to urgent patient and family needs, providing appropriate crisis intervention
Effectively manage high-pressure situations and problem-solve with limited information
Communicate critical issues to appropriate stakeholders in a timely manner
Identify priorities within complex situations and implement solutions efficiently
Document services in the electronic medical record (EMR) and maintain accurate records
Professional Engagement & Representation
Attend required meetings, conferences, and trainings
Participate in committees and focus groups
Represent FIND at internal and external meetings and events
Complete all required reports and assignments within established timelines
Cross-Coverage Support
Provide backup support for case coordination across other divisions as needed
We Offer Exceptional Benefits
Low-cost State Health Plans
Medical, Dental, and Vision Insurance Life and Disability Insurance Generous Retirement
Options to secure your future
Comprehensive
Paid
Time
Off
Packages: (includes over 10 paid holidays, as well as paid family, sick and vacation leave)
Exceptional
Personal and
Professional
Development
Opportunities: Access to UF Training & Organizational Development programs, leadership development, LinkedIn Learning, and more Tuition Assistance through the UF Employee Education Program Public Service Loan Forgiveness (PSLF) Eligible Employer
About Gainesville, Florida
Home to the University of Florida, one of the nation's top public universities, Gainesville offers vibrant academic and healthcare communities alongside an affordable cost of living, no state income tax, and mild winters. Enjoy the outdoors with over 30 miles of bike trails, freshwater springs, and numerous water activities, plus easy access to beaches and world-class theme parks.
Gainesville combines historic charm with modern amenities, including a great school system, a lively downtown, and a thriving local culture with farmers' markets and craft breweries. Discover professional growth and quality of life in Gainesville—where community, innovation, and work-life balance meet!
