Supports provider practice by performing direct patient care duties such as taking vital signs, administering medications, and conducting diagnostic tests. Manages patient communications, including triage calls, refill requests, and result notifications within the EPIC EMR system.
Requirements summary
Requires a high school diploma or equivalent and experience as a Medical Assistant, CNA, EMT, or PCT. Candidates must possess or be eligible for BLS/CPR certification and demonstrate proficiency in medical terminology and clinical procedures.
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ [https://www.austinregionalclinic.com/careers/]
Responsibilities
Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
Refills medication following the ARC refill protocols.
Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam
Follows clinic protocols and directions given by nursing team leader or supervisor.
Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate.
Monitors inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired. Orders supplies as needed.
Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol.
Responsible for reviewing EPIC triage call in basket for any callbacks.
Cleans patient rooms as needed, including proper handling of dirty laundry.
Ensures laundry cart is stocked with fresh linens on a daily basis.
May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Reports and documents appropriately.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on CMSweb.
Works holiday shift(s) as required by Company policy.
LVN:
Administers medications and injections.
Provides direct nursing care to patients and distributes medications and treatments under physician order according to accepted standards of care.
Teaches and counsels patients and families concerning heath assessment and care including prevention of disease and health maintenance.
May provide vaccine management including ordering and monitoring vaccine usage/wastage, facilitating the maintenance of the vaccines, participating in educational opportunities, utilizing the Texas Vaccine for Children Provider Manual, and completing reportable documentation as recommended by Texas Department of State Health Services.
May facilitate the implementation, monitoring and evaluation of the immunization program.
Calls patients and informs of lab results.
Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
Accurately and completely performs patient follow-up activities including laboratory results and diagnostics, appointments, referrals, medications, and call backs.
Participates in the orientation of new employees.
Staff Medical Assistant:
Provides patients with educational materials as directed.
Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
Responsible for reviewing result note in basket and calling /informing patients of normal lab results.
High school diploma or equivalent. Graduation from an accredited school of vocational nursing.
Experience
Previous experience in an ambulatory or acute care setting preferred.
Required Certificate/License
Current licensure as a Licensed Vocational Nurse (LVN) in the State of Texas and current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card required. Will be required to maintain a current vocational nursing license and CPR certification during employment.
Knowledge, Skills and Abilities
● Ability to engage others, listen and adapt response to meet others’ needs. ● Ability to align own actions with those of other team members committed to common goals. ● Excellent computer and keyboarding skills, including familiarity with Windows. ● Excellent verbal and written communication skills. ● Ability to manage competing priorities. ● Ability to perform job duties in a professional manner at all times. ● Ability to understand, recall, and communicate, factual information. ● Ability to understand, recall, and apply oral and/or written instructions or other information. ● Ability to organize thoughts and ideas into understandable terminology. ● Ability to apply common sense in performing job. ● Knowledge of all activities associated with the delivery of quality nursing practices and duties assigned to this role ● Skill in nursing practices within the scope of responsibilities assigned to this role ● Skill in organization and efficiency ● Excellent customer service skills. ● Excellent interpersonal & problem solving skills. ● Ability to manage multiple nursing activities simultaneously with frequent interruptions in a fast –paced environment ● Ability to have excellent attention to detail.
Staff Medical Assistant
Required
High school diploma or equivalent.
Required to meet one of the following:
Medical Assistant experience, or
CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or
Graduate of a medical assistant program.
Preferred
• Six (6) months or more experience as a Medical Assistant.
Certificate/License
Medical Assistant certification preferred.
Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required.
Knowledge, Skills and Abilities
Ability to administer medications & injections within scope of position within 90 days of hire.
Knowledge of medical terminology.
Excellent organizational skills.
Excellent phone listening skills.
Ability to multi-task in a fast-paced environment and manage competing priorities.
Excellent customer service skills.
Excellent verbal and written communication skills.
Excellent interpersonal & problem solving skills.
Ability to work in a team environment.
Excellent computer and keyboarding skills, including familiarity with Windows.
Ability to engage others, listen and adapt response to meet others’ needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Ability to manage competing priorities.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
