Outreach and Recovery Specialist

Key Performance Indicators (KPIs)

• Number of outreach contacts and successful engagements.
• Timely linkage to treatment and recovery services.
• Completion and accuracy of SOR-required documentation and data reporting.
• Compliance with grant deliverables and productivity expectations.

Requirements

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree in human services or related field preferred.
• CRPA or other relevant peer or recovery support credential preferred or required per grant specifications.
• Experience working with adults with substance use disorders, including outreach or field-based services.
• Valid driver’s license and ability to travel locally as required.
• Strong computer skills, including Microsoft Office and data systems.
• Fluency in English (reading, writing, speaking); bilingual skills a plus.
• Must be cleared and maintain clearance by applicable regulatory clearances as required.
• Legally eligible to work in the United States without sponsorship.

Special Considerations

• Requires extensive community-based and field work.
• May require evenings or flexible hours based on outreach needs.
• Hours per week, reporting structure, and location are subject to change per program needs.

Mandated Reporter

This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.

Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.