Mental Health Technician

What a Mental Health Technician does at NCHC

• Provide side-by-side support to consumers in community and home environments to promote independence and recovery.
• Assist with activities of daily living (ADLs), budgeting, hygiene, household routines, and other skill-building tasks that support continued community living.
• Support consumers in recognizing, managing, and reporting mental health or substance-use symptoms to ensure safety.
• Deliver crisis intervention and de-escalation support as needed.
• Provide psychosocial rehabilitation interventions as outlined in individual recovery plans.
• Participate in service planning by offering updates, observations, and input regarding consumer progress and needs.
• Work in a strength-based, trauma-informed, person-centered manner consistent with Community Treatment philosophy and best practices.
• Plan, prepare, and facilitate youth and adult psychoeducational groups, including scheduling, activities, materials, and snacks.
• Develop or adapt group curricula to support skill development, socialization, and wellness.
• Provide safe medication observation and monitoring according to program protocols, ensuring appropriate documentation and follow-through.
• Support consumers by attending appointments, groups, and other program-related activities using personal or agency vehicles.
• Maintain mileage logs, monitor fuel/vehicle needs, and communicate maintenance or safety concerns.
• Complete timely, accurate documentation in compliance with Community Treatment standards, agency policy, and regulatory requirements.
• Utilize Cerner, Microsoft Office, Outlook, and other technology for documentation, communication, and scheduling.
• Participate in staff meetings, clinical meetings, and operational updates.
• Communicate progress, concerns, or changes in consumer status to Service Facilitators, therapists, nurses, and other team members.
• Participate in school-based meetings, home visits, virtual meetings, and multidisciplinary case reviews.
• Serve as a positive role model for consumers and maintain effective working relationships with staff, families, school personnel, and community partners.
• Perform other related duties as required.

• Working Environment and Physical Requirements
• Work is performed in homes, schools, community locations and office settings.
• Exposure to individuals who may be irritated, agitated or occasionally hostile.
• Moderate exposure to physical hazards.
• May encounter weather-related challenges during community work and travel.
• Frequent travel within the county and community-based work.
• Occasional exposure to bodily fluids or communicable diseases during consumer care.
• Navigates a wide range of home environments, some of which may include limited space, varying levels of cleanliness, insect activity, and unfamiliar or unpredictable conditions.

Who We Are

• Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon.
• NCHC employs more than 600 professionals in diverse roles across a variety of care and work environments.
• We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more.
• We have amazing employees who provide exceptional care and want to add to our team.
• You can visit our website at www.norcen.org/careers [http://www.norcen.org/careers] to learn more.

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.