Case Manager- NORC

Case manager (Full-Time – 35 hours/Week)

Shift Schedule: Monday–Friday, 9:00 AM – 5:00 PM

As a Case Worker, you will provide critical social and emotional support to older adults and their families. Working under the supervision of Master’s-level staff, you will conduct in-home and in-office assessments, develop personalized case plans, and advocate for the resources necessary to help seniors maintain their autonomy and well-being.

🌟 why you’ll love working at jasa

• JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.
• Meaningful Impact: Facilitate life-changing services that allow seniors to age with dignity and security.
• Collaborative Environment: Work closely with senior leadership and interdisciplinary professional consultants.
• Professional Growth: Gain experience in clinical assessments, community advocacy, and specialized money management services.

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📝 what you’ll be doing

Responsible for the full spectrum of social services, you will ensure clients receive the clinical and practical support necessary to navigate the challenges of aging.

Key Responsibilities

• Assessment &
• Evaluation: Conduct In-Home and In-Office assessments using standardized instruments (e.g., PHQ-9, NSI) to evaluate social and emotional needs.
• Case
• Planning: Develop and implement written case plans, including individual/family counseling and guidance to resolve complex challenges.
• Advocacy &
• Benefits: Screen for eligibility and provide advocacy for benefits such as Medicare, Medicaid, SNAP, and public assistance.
• Service
• Coordination: Arrange for essential services including home care, transportation, Meals on Wheels, legal aid, and psychiatric examination.
• Financial
• Protection: Evaluate clients' capacity to manage their affairs; assist in securing financial management or guardianship to prevent exploitation.
• Community