The outreach worker will advocate for clients, facilitate recovery services, and conduct community-based visits to support treatment goals. They are responsible for documenting client progress, transporting clients to appointments, and providing referrals for immediate needs like housing and food.
Requirements summary
Candidates must possess a high school diploma or GED and a valid driver's license with the ability to operate a multi-passenger vehicle. Strong communication skills, the ability to work independently, and a commitment to the organization's mission are required.
At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.
Position Summary
In this role, you will advocate for designated clients. Participate as a team member in the delivery of addictions treatment services to clients and their families and facilitate the issues of recovery into their daily living situations. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Promote the treatment concepts and work cooperatively with all staff to implement treatment services.
Qualifications
High School Diploma or GED
Ability to drive a multi-passenger vehicle in a variety of weather conditions including rain and snow.
Excellent written and oral communication skills,
Ability to quickly establish rapport,
Skilled in behavior management techniques.
Initiative-taker with ability to work independently and with a team,
Valid driver’s license and ability to meet Agency insurance requirements,
Must have own transportation (designated positions)
Belief in the mission and vision of Rosecrance
Responsibilities
1.
Work prescribed hours and be available to work additional hours when necessary.
Overtime may be required.
2.
Transport clients to and from agency, support group or other activities as determined necessary in a responsible and professional manner.
3.
Conduct home or community-based visits with clients, as specified in program guidelines to help and support clients, to verify progress of clients and to actively engage clients in the treatment process.
4.
Report and document significant findings of each client as they relate to development and progress or lack of progress towards individualized treatment goals.
Benefits
Dental insurance
Vision insurance
Medical insurance
Paid time off
Tuition assistance
Long-term disability insurance
401(k) with employer match
Sick time
Accidental death and dismemberment insurance
Wellness program
Daily pay
Referral program
Bereavement leave
On-site gym
Group life insurance
Licensure and certification reimbursement
5.
Accompany clients as an advocate to places such as courts, medical clinic, public assistance office or other mental health services as recommended.
6.
Actively participate in client’s graduation celebration.
7.
Remain active as advocate and when possible, engages in case management planning when client is transferred to another level of care such as inpatient chemical dependency or psychiatric services.
8.
Provide referral and assistance for client’s immediate needs such as housing, food, or other risks of potential harm.
9.
Work closely with other outreach workers to share duties as needed and communicate exceptional circumstances of each client when appropriate to insure consistency of care in times of absence.
10.
Complete documentation according to the Agency's policies and procedures manual concerning client service record and other reporting as directed.
11.
Serve as a member of the treatment team and participate in all team meetings and activities.
12.
Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
13.
Deliver exceptional customer service consistently to every customer.
14.
Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
Schedule (40 hours per week) • Hours
Monday - Friday 830a-5p
Shift: 1st shift
Work Location
Rosecrance Ware Center Rockford, IL • Work Mode: Onsite
Compensation & Rewards • Staring Base Pay
(pay is based on education, experience, and credentials)
High School/GED - $18.43 per hour
Associates’ - $19.37 per hour
Bachelor’s - $20.25 per hour
Incentives:
+$.50/hr. with CADC certification
Our Benefits
Rosecrance values its employees and offers a comprehensive benefits package for you and your family:
Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility
Who We Are
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Our Health and Safety Commitment
We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.
Equal Employment Opportunity
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Our Partnerships
AARP Employer Pledge Program
MSEP (Military Spouse Employment Partnership).
Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.
