The coordinator manages a caseload of individuals with intellectual and developmental disabilities, providing systemic consultation and crisis prevention planning. They conduct regular in-person assessments, maintain accurate documentation, and coordinate with clinical teams to ensure effective service delivery.
Requirements summary
Candidates must hold a Master's degree in a human services field and possess at least two years of experience working with the I/DD population. The role requires the ability to travel regularly within the region and provide on-call crisis support on a rotational basis.
bachelor degreepostgraduate degreeCommunication skillsInterpersonal skillsProblem-solvingTime managementWriting skillsRegulatory complianceHIPAA complianceData entryCrisis interventionCase managementClinical consultationBehavioral health supportAssessment and evaluationI/DD support
Job description
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Key/Essential Functions & Responsibilities Maintains an active caseload of up to 20 – 25 individuals referred for START Services and provides systemic consultation based on assessment and outreach findings, using ecomaps and providing consultation to systems/teams as needed using best practices, escalating concerns accordingly to supervisor and/or Clinical or Medical Director.
Conducts regular outreach visits to each individual’s home, day and/or vocational settings as applicable to complete evaluations and assessments on an as needed or regular basis though in-person and/or telehealth visits, as required based on level of support needed, activity level and/or project scope (e.g. tier).
Assists with referrals for consultation and treatment as needed, including screening for enrollment in START, completion of intake assessments across assigned region(s) consistent with applicable timelines and/or referrals to clinical team, Medical or Clinical Director or Resource Center, as appropriate.
Ensures the coordination of support meetings and crisis plan development for individuals served through START, using the START Action Plan for planning and strategizing; provides information and results to and coordinates responses with Medical and/or Clinical Director, as needed, appropriately escalating concerns to START clinical team.
Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans for START Therapeutic Coaching Program, Resource Center admissions/discharges and any other applicable documentation of services provided.
Participates in recurring consultation, staff and other meetings with START leadership, clinical team and START Therapeutic Coaching program.
Provides on-call support on a regularly scheduled, rotational basis as part of START team.
Completes and maintains all applicable documentation, paperwork and/or records on a timely basis including resolution of concerns and reporting of incidents.
Accurately enters all required data into START Information Reporting System and other appropriate systems, as required by state, on a timely and contemporaneous basis.
Conducts regular outreach with community partners to maintain linkages and relationships.
Develops materials and presents at Clinical Education Team Meetings as assigned by the director or designee.
Participates in the Center for START Services National Network, which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference and/or other START events, as recommended.
Completes and maintains all necessary trainings based on assigned program/region to ensure compliance with YAI policies, NCSS and applicable state regulatory agency (e.g.
OPWDD, DDS) requirements, including obtaining and maintaining START Coordinator certification.
Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
Performs all other duties as assigned.
Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g., lifting, assisting lifting, standing, etc.) Master’s degree in Mental Health, Psychology, Counseling, Social Work or other Human Service field; and At least two (2) years of experience working with the I/DD population and/or behavioral health needs; or Satisfactory combination of education, experience and/or training as authorized by START/NCSS and/or appropriate State regulatory agency (e.g.
OPWDD, etc.); however, all START Coordinators must have at least a bachelor’s degree in human services discipline.
Successful completion of START Coordinator Certification training within 12 months of appointment, including demonstration of competencies in all associated areas.
Ability to provide on-call coverage for crisis services on a regularly recurring basis, as designated by START leadership in assigned region beyond regular work hours including weekdays, weekends, evenings and/or overnight on a 24/7 basis, as required.
Ability to travel regularly across assigned region(s) to conduct in-person assessments, evaluations and visits as required by caseload and to occasionally travel across other regions within state of operations and/or to other states as needed for NCSS meetings or events.
Ability to work with complex systems and an interest in the population is essential.
Exceptional interpersonal and problem-solving skills.
Independent and organized with strong communication and writing skills.
Highly flexible personality type and willingness to take initiative.
For assignments in the State of California, START Coordinators must meet the following additional requirement: Valid Driver’s License Preferred Qualification Requirements (desired requirements beyond MQRs above) Experience working with individuals with I/DD with cooccurring diagnoses and complex behavioral needs Experience working with people and their families and/or social service providers Verbal and/or written fluency in Spanish highly preferred; fluency in other language(s) may be preferred based on assigned region(s) and caseload Compensation Compensation is from 54,000 USD to 62,000 USD per year All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
YAI is an Equal Opportunity Employer.
To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.
Our Roots YAI was launched in February of 1957 out of a small school in Brooklyn, New York.
Initially staffed by Co-Founders Bert MacLeech and Pearl Maze MacLeech alone, their pilot program served just seven people.
According to Bert, from its very beginning YAI has been dedicated to providing innovative services for the I/DD (intellectual and/or developmental disabilities) community.
MacLeech envisioned a, “total life adjustment approach, emphasizing personal growth, social responsibility, employment goals, and the development of independence for the individual.” At a time when institutional living was the norm for people with I/DD, this vision was nothing short of revolutionary.
YAI Today Today, YAI has a team of over 4,000 employees and supports over 20,000 people in the I/DD community.
This extraordinary growth shows the ongoing need for these important services, and YAI’s success in offering them.
YAI supports people with autism, Down syndrome, and Cerebral Palsy, among others.
Operating throughout Downstate New York and Northern New Jersey, YAI now offers more than 300 programs for people of all ages.
Better Together At YAI, we are driven by our mission of living, loving, working, and learning.
This applies not only to the people we support, but to our staff as well.
Commitment and passion for the work continue to unite employees and drive the organization forward.
Empowering the people we support to reach their goals remains at the heart of our organization.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
YAI is an Equal Opportunity Employer.
To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process. http://www.yai.org/
