Medical Assistant (On-Call)

Description Janus of Santa Cruz is seeking a skilled, compassionate, and detail-oriented Medical Assistant to support our Substance Use Disorder (SUD) treatment programs. This role provides both clinical and administrative support to ensure high-quality, client-centered care in a fast-paced healthcare environment.

The Medical Assistant plays a critical role in supporting medical providers, enhancing client experience, and advancing Janus’s mission to promote wellness and recovery through integrated, evidence-based care.

This is an on-call position with expectation of day, swing, and NOC availability.

About Janus of Santa Cruz Founded in 1976, Janus of Santa Cruz provides supportive, hope-inspiring, and effective substance use disorder treatment services. We are committed to helping individuals and families achieve lasting recovery in a professional, inclusive, and compassionate environment.

Key Responsibilities Clinical Support Obtain and document patient medical histories, vital signs, and presenting concerns Assist medical providers during examinations and procedures Prepare and administer medications as directed by licensed medical staff Perform basic laboratory tests and specimen collection Ensure proper infection control and adherence to universal precautions Administrative Support Greet, check in, and support clients in a respectful, trauma-informed manner Schedule appointments, referrals, and follow-up visits Maintain accurate, timely, and confidential medical records in the electronic health record (EHR) Coordinate communication between clients, providers, and interdisciplinary teams Compliance & Quality Ensure compliance with HIPAA and all applicable federal, state, and county regulations Follow organizational policies, procedures, and accreditation standards Support quality improvement initiatives and audits as needed Client Experience Provide culturally responsive, client-centered care Support clients and families with professionalism, empathy, and respect Contribute to a welcoming and inclusive care environment

Requirements

Minimum Qualifications

High School Diploma or equivalent Completion of an accredited Medical Assistant program Medical Assistant certification (CMA, RMA, or equivalent) Knowledge of medical terminology, procedures, and clinical workflows Experience with electronic medical records (EHR/EMR) systems Strong organizational skills and attention to detail Excellent communication and interpersonal skills

Preferred Qualifications

Experience working in substance use disorder, behavioral health, or community health settings Familiarity with Medication-Assisted Treatment (MAT) programs Bilingual (Spanish/English) strongly preferred Work Environment & Physical Requirements Ability to work in a fast-paced clinical environment Frequent standing, walking, and interaction with clients Ability to perform clinical tasks with or without reasonable accommodation Compensation & Benefits Janus offers a comprehensive and competitive benefits package, including: Medical, dental, and vision insurance Retirement plan (403b) Generous paid time off and holidays Paid sick leave Employee wellness and mental health support services Professional development and training opportunities Equal Employment Opportunity Janus of Santa Cruz is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and prohibit discrimination and harassment of any kind based on protected characteristics.