The Medical Assistant coordinates care between patients and providers by performing intake, recording vital signs, and assisting with diagnostic procedures. They are also responsible for maintaining clinical supplies, managing medical records, and ensuring efficient patient flow.
Requirements summary
Candidates must have a High School Diploma or GED and hold CMA or RMA and BLS certifications. At least two years of experience in a physician's office is required.
high schoolprofessional certificateCompassionInterpersonal SkillsMultitaskingMedication AdministrationSchedulingDetail OrientedMedical TerminologyPatient EducationVital SignsEMR SystemsMedical Record ManagementPatient IntakeDiagnostic ProceduresBilingual English/SpanishLab WorkClinical Coordination
Job description
Overview of the Position
The Medical Assistant is an essential member of the patient center medical home team. The Medical Assistant is responsible for coordination of care between the patient and medical provider, while helping support the clinical team with effective and efficient delivery of health care services.
Education and Experience
Minimum of a High School Diploma or GED equivalent from an accredited school
National CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) certification required
BLS certification required
Required Skills / Abilities
Maintain current general medical knowledge.
Ability to communicate effectively with patients, co-workers, and guest.
Ability to take initiative and handle various task simultaneously
Knowledge of policies, procedures, regulations, and protocols
Knowledge of data bases (ex: EMR systems)
Bilingual in English/Spanish preferred
Familiar with medication names and usage
Medical terminology
At least two years of experience in a physician’s office
Excellent interpersonal skills
Detailed oriented
Ability to multitask
Compassion for patients
Supervisory Responsibilities
• This position has no direct reports
Essential Job Functions
Assist the medical provider in the evaluation and treatment of clients to include patient intake, taking and recording of vital signs, diagnostic procedures, and lab work.
Assist with medication refills when needed
Facilitates efficient patient flow and room turnover
Keeps work area neat, tidy, and well supplied.
Stocks exam room with supplies daily
Performs data entry task for reporting purposes
Responds to phone calls in timely manner
Performs practice specific duties in accordance with recommended guidelines
Participation in training opportunities to enhance knowledge such as conferences, and continuing education/in-service events
Utilizes data systems to assist with chart prep prior to patients appointment
Develops and maintains working knowledge of all equipment needed to perform duties
Ability to understand and administer vaccines and immunizations to pediatric and/or adult patients.
Effective communication with other healthcare entities, departments, and guest
Manage and maintain medical records
Schedule appointments
Provide appropriate education to patient and/or patient’s family
Ability to help in other offices when needed(may include travel)
Helps maintain medical supply inventory
Assist in training new medical assistants to the organization in the standard working procedures of HopeHealth
Other duties as assigned
Physical Requirements
Hearing
Adequate to perform job duties in person and over the telephone.
Speaking
Must be able to communicate clearly to patients in person and over the telephone.
Vision
Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens.
Other
Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.
