Community Health Worker

VIVA HEALTH, ranked one of the nation's Best Places to Work by Modern Healthcare, has an opportunity for a Community Health Worker in Birmingham, AL!

VIVA HEALTH's employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! We offer a great benefits package including 401k, tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few!

Please note that for this position, Viva Health can ONLY consider candidates who reside in one of the following Alabama counties: Jefferson and Shelby county.

• The Community Health Worker will work alongside the Alabama Coordinated Health Networks (ACHN) and/or Medicare teams to ensure that recipients have access to all covered services appropriate to the recipient’s condition or circumstance.
• This role will assist Care Coordinators and Care Managers in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed.
• This individual may also assist with Health Risk Assessments and referral generation.
• This position will travel to locations within the relevant service area through a reliable means of transportation insured in accordance with Company policy.
• This position will have work from home opportunities.

Required

• High School Diploma or GED
• One year in a call center or healthcare related field
• College graduate or currently enrolled in college may be considered in lieu of experience
• Valid driver’s license in good standing
• May require significant face-to-face contact with duties regularly performed away from the principal place of business
• Willing to submit to vaccine testing and screening
• Good interview and telephone skills as well as the ability to deal with recipients in a caring and helpful (assertive and tactful) manner
• Ability to understand health-related service delivery systems
• Excellent communication and relationship skills
• Ability to analyze varied environmental factors in relation to recipients' well being