Provide intensive care coordination for children and young adults with severe mental health issues using high-fidelity wraparound practices. Develop service plans, act as a liaison for community resources, and maintain accurate clinical documentation.
Requirements summary
Requires a high school diploma with 3+ years of experience, an associate/bachelor degree with 2+ years, or a master's degree with 1+ year of complex case management experience. Candidates must demonstrate the ability to navigate child-serving systems and work with individuals experiencing mental health challenges.
high schoolassociate degreebachelor degreepostgraduate degreeAdvocacyDocumentationOrganizational skillsInterpersonal skillsCare coordinationComputer literacyCultural competencyCrisis interventionMental health supportCase managementService planningTrauma-informed careDe-escalation techniquesHigh-fidelity wraparound
You have a place here at OhioGuidestone, the state’s leader in community behavioral health care serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future.
At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.
We believe that fostering a workforce that reflects diverse backgrounds, experiences, and perspectives strengthens our organization. Embracing diversity not only promotes a culture of respect and belonging, but it also enhances creativity, innovation, and problem-solving, ultimately contributing to our collective success.
*please note
The Selected Candidate Will be Expected to
conduct in-person visits, including home visits
potential visits to schools
residential treatment facilities, hospitals and other agencies visits
Work Schedule
Start and End times for the role may vary. A typical day may begin anywhere from 8a – 11am and end between 4 – 7pm
The ideal candidate must be willing to be flexible and willing to adjust their hours to meet community needs
Training Schedule will be mostly in office during the first 6 months of hire
Starting at $22 an hour
$1000 sign-on bonus is available, you must meet the experience, qualifications, and education below to be considered.
Essential Functions
Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics.
Benefits
Paid holidays
Mileage reimbursement
401(k) with employer match
Medical benefits
Sign-on bonus
Free licensure supervision
Employment assistance program
Free CEU trainings
Provide intensive or moderate care coordination services to assigned clients (children and young adults (up to age 21) with severe and persistent mental health issues).
Develop and maintain a service relationship with assigned clients, family, caregivers, child, and family team members to provide them support as appropriate.
Provide structured service planning and care coordination using High-Fidelity Wraparound practices; develop and monitor the child and family-centered care plan to ensure that services are delivered in accordance with plan.
Serve as a liaison to coordinate, makes referrals, or arrange for appropriate community resources when needed, acts as an advocate for the client and family as needed.
Complete all assigned training including training regarding cultural and trauma-informed care competency within three months of hire and annually thereafter.
Accurately and promptly, document and maintain the confidentiality of client and family interactions including, legal, financial, and clinical documentation within agency guidelines.
Identify urgent, unsafe and crisis situations and escalate to supervisor.
Attend and participate in agency/ team/clinical meetings, including mandatory trainings, and treatment coordination.
Maintain ongoing frequent contact with other assigned OhioGuidestone professionals, parents or outside agency professionals assigned to case.
Facilitate discharge planning and/or transition activities as required.
Promote an inclusive work environment and present the Agency in the most positive light with all internal and external contacts.
Exhibit positivity, flexibility, and a willingness to take on new responsibilities as requested or required.
Education/Experience
Must have an appropriate education/experience
High school diploma or equivalent and 3+ years experience managing complex cases and the ability to navigate state and local child-serving systems with knowledge of available community resources to facilitate client care; or
Associates or Bachelors Degree and 2+ years experience managing complex cases and the ability to navigate state and local child-serving systems with knowledge of available community resources to facilitate client care; or
Masters Degree and 1+ year experience managing complex cases and the ability to navigate state and local child-serving systems with knowledge of available community resources to facilitate client care.
Demonstrated ability to work with children and young adults (through age 19) with severe and persistent mental health issues.
Ability to demonstrate competency in behavioral health skills, for example:
understanding of human behavior, mental illness, and impact on functioning and behavior;
understanding how to engage a mentally ill person, concepts of recovery/resiliency
understanding of the mental health system; de-escalation techniques
Qualifications
Mission-driven; strong desire to make an impact
Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
Flexible; able to workdays, evenings, and/or weekends, as desired to meet the needs of clients
Strong organizational skills; able to handle multiple priorities with strict attention to detail
Ability to maintain relevant, timely documentation as required.
Computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
Able to provide services in the community and client homes, and throughout the community, which may include facilities with multiple levels of care provision. While some duties may be completed remotely, this position involves regular officed based duties and travel throughout the county and will vary according to client need.
Physical demands
Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Ability to lift up to 25 pounds.
Ability to perform job responsibilities in facilities with multiple levels and without elevator or mechanical transportation.
Operate a computer and keyboard.
Working conditions
Working conditions described are representative of those that must be met by an employee while performing the essential duties of this position.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Smoke-free working environment.
Benefits
include:
NEW higher pay rates
Clear career ladder for development path in various roles
Competitive medical benefits!
Free CEU trainings
10 paid holidays with multiple that are exchangeable
Flexible work schedules to support work/life balance
Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
401(k) with employer match option
Employment Assistance Program (EAP)
Mileage reimbursement
Free licensure supervision
Recognition and rewards
We believe that fostering a workforce that reflects diverse backgrounds, experiences, and perspectives strengthens our organization. Embracing diversity not only promotes a culture of respect and belonging, but it also enhances creativity, innovation, and problem-solving, ultimately contributing to our collective success.
At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.
