Young Adult Shelter Life Skills Manager

What You Will Do

Documentation

• Accurately document admission record and record actual services received by clients
• Collect and maintain accurate data on an ongoing basis
• Document relevant and significant events that occur during the shift in the Communication Log
• Maintain clear and effective communication with other staff regarding clients
• Ensures client confidentiality through the safe and secure storage of client information.
• Completes thorough intakes in a manner that begins to establish comfort and trusting relationships.
• During intake, assesses the level of need and makes recommendations regarding youth’s involvement in Urban Peak.
• Establishes plans with youth, ensures follow through, and makes appropriate referrals.

Youth Supervision

• Provide milieu supervision and work to ensure the safety of the youth and their environment
• Assure that youth maintain cleanliness of the shelter environment
• Provide direction and support to youth on the completion of daily chores and other milieu activities
• Maintain a welcoming presence; and support youth who come into the shelter

Assessments

• Collect and record necessary intake information to reflect the needs of clients
• Assess appropriateness of client admission to shelter and forward data to intake supervisor for additional follow-up

Crisis Intervention

• Provides crisis intervention and de-escalation support, including verbal and physical altercations, and phone counseling, as needed.

Case Management

• Facilitate group activities and discussions
• A limited caseload may be assigned to this position as the primary case manager (provided that the Counselor has the appropriate credentials)
• Additional case management meetings may be required

What We Offer

• Salary: $24.26
• Shift: Sunday through Wednesday 1PM to 11PM
• 100% Employer paid Medical and Dental plans with Buy-Up Plans Available
• Vision Plan
• Flexible Spending Plan – Health & Dependent Care
• Accident Coverage | Critical Care & Hospitalization Ancillary Plan
• Employer paid Basic Life and AD&D
• Employee Voluntary Life Insurance
• Employer paid Short-Term and Long-Term Disability
• Colorado Paid Famli Leave Private Plan – Employee / Employer Split @ 50%
• 403(b) Retirement Plan with 2% Agency Match
• Employer paid RTD Eco Pass
• 10 Paid Holidays
• 48 hours Paid Sick Time
• 120 hours of Vacation to start on an accrual basis
• Robust Employee Assistance Program
• Second Language pay differential upon successfully passing language exam
• Staff support for lateral growth through training and mentorship

Who We Are

Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support, they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets.

Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.

The Denver Urban Peak embraces diversity and considers all qualified candidates that have an interest in the non-profit sector. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, HIV/AIDS status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage all candidates to apply.