Job Summary
The Certified Medical Assistant (CMA) provides patient care under the supervision of a medical provider. This role supports clinical and administrative functions, including assisting with medical procedures, maintaining exam rooms, managing patient intake, and ensuring efficient clinic operations while delivering excellent patient service.
- Essential Functions
- Assists providers with clinical procedures such as taking vital signs, wound care, suture removal, administering injections, phlebotomy, vaccines, performing urine tests, EKGs, and applying splints or other specialty-specific tasks.
- Prepares and cleans exam rooms for patient visits and clinical procedures.
- Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
- Reviews and maintains daily logs and documentation.
- Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
- Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
- Monitors and requisitions clinic supplies and equipment to ensure appropriate inventory levels and functionality.
- Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
• 0-1 years of experience in a medical practice setting or completion of externship program required
Knowledge, Skills and Abilities
- Knowledge of medical office procedures and patient care techniques.
- Proficiency in medical record systems and basic computer applications, such as Microsoft Office and Google Suite.
- Understanding of medical terminology and infection control practices.
- Strong interpersonal skills with the ability to provide excellent patient service.
