The Resident Care Specialist provides daily personal care and assistance with activities of daily living for seniors in a professional manner. Responsibilities include performing housekeeping and laundry tasks, responding to emergencies, and reporting changes in resident conditions.
Requirements summary
A high school diploma is required, while CNA or Home Health Aide certifications and CPR/First Aid certifications are preferred. Candidates should have a passion for working with seniors and the physical ability to stand for most of the day and lift up to 50 pounds.
high schoolprofessional certificateHousekeepingCommunicationCustomer ServiceConfidentialityPatient MonitoringEmergency ResponseInfection ControlActivities Of Daily LivingPersonal CareLaundry Services
Job description
A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today!
THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.
We’ve achieved GREAT PLACE TO WORK status NINE YEARS IN A ROW.
CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!
Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.
Servant leadership
Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.
General summary
The Resident Care Specialist assures the day-to day care of our residents is provided in a sensitive, professional and effective manner. This position provides assistance to the resident in accordance with state and company regulations. The Resident Care Specialist may also participate in the Culinary Program and Community Program to ensure the best quality of care is provided for all residents.
Essential job functions
Assist residents with their personal care and activities of daily living as assigned and as requested by residents
Perform daily housekeeping tasks as assigned using established procedures and standards
Review and participate in 24 Hour Reports, Daily Logs, Shift Cross-over Reports and verbal reports as needed
Assist residents to and from scheduled programs
Promote personal choices, independence and spiritual needs as needed
Perform laundry duties as assigned
Respond to resident emergency calls in a timely manner
Ensure compliance with new resident care protocols
Report all resident changes in condition immediately to the Wellness Nurse or Resident Wellness Director
Assure that established infection control practices are maintained
Report all accidents and incidents as soon as possible to supervisor, no matter how minor
Maintain the confidentiality of residents’ personal care information
Honor the residents’ personal and property rights
Be knowledgeable and prepared for emergency situations including disasters, fire and other emergencies
Must be in company uniform and resident ready at all times
Performs other related essential duties as assigned
Knowledge, Skills and Abilities
Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts
Able to make independent decisions
Must be able to communicate in a warm, friendly and caring manner
Must possess a passion to work with and around senior citizens
Knowledge of customer service principles and practices
Education requirements
High School Diploma or equivalent
Certified Nursing Assistant/Home Health Aid preferred, but not required
License / Certificate for Medication Assistance (if applicable) as needed per state regulations preferred
CPR certification / First Aid certification preferred
Experience requirements
• Experience working with seniors preferred
Physical requirements
The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:
Able to stand or walk 75% of the day
Able to concentrate with frequent interruptions
Able to work under stress and in emergency situations
Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping
Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members
Occasionally lift / carry up to 50 pounds.
Occupational exposure / Personal protective equipment
Work in all areas of the community
Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions
Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures
Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes
Subject to infectious diseases, substances and odors
Follow Safety Policy & Procedures
PRN - 2 pm to 10 pm, PRN- 6 am to 2 pm, PRN- 10 pm- 6 am
