Provide direct clinical care to patients with substance use and mental health disorders through assessments, counseling, and group facilitation. Coordinate aftercare services and maintain professional medical records across residential, inpatient, and community-based settings.
Requirements summary
Requires a bachelor's degree and the ability to maintain necessary licensure or certifications. Candidates must possess strong communication skills, knowledge of HIPAA/42 CFR Part 2 regulations, and CPR certification.
High Point & Affiliated Organizations is a health and human service agency dedicated to treating and preventing substance use disorders and mental illness. With programs located throughout Southeastern Massachusetts, High Point provides a full continuum of care — including inpatient, outpatient, residential, and community-based services.
We also support survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our mission is to help individuals and families achieve personal change and improve their quality of life.
Maintain assigned caseload; Providing direct care to patients/residents – including assessments, individual counseling, discharge and aftercare planning, treatment plans and updates, weekly progress notes, daily groups facilitation, group note completion, and completion of bio-psychosocial assessments;
Making referrals when appropriate;
Responsible for each assigned patients/residents’ medical records. All records are to be professional, complete and thorough with entries made in a timely manner;
Responsible connecting patients/residents with aftercare services prior to discharge and aiding the resident and his/her family access services when appropriate;
Communicating/involving family in treatment at patients/residents’ request;
Attend and participate in all unit, facility meetings, case conferences, Treatment Team meetings, and mandatory trainings, as directed by the Clinical Supervisor /Director;
Responsible for continued education in the field of substance use and related courses.
Always utilize standards precautions;
Demonstrates behaviors that recognize the rights of patients as defined by the patient’s
rights;
Residential Services
Adherence, to insurance regulations, including requesting extensions after 90 days of treatment if needed;
Supporting patients in crisis through verbal de-escalation, 1:1 monitoring, or crisis/safety planning, as requested;
Participation in program initiatives, quality projects, and program support services.
Facilitation of identified groups and milieu activities as assigned.
Inpatient Services
Responsible for contacting the insurance company for authorization, as needed;
Utilize walkie-talkie as campus responders;
Respond to Codes as necessary;
Coordination of aftercare services, appointments and referrals.
Facilitation of identified groups and milieu activities as assigned.
Participation in MDT meetings to support patient care coordination;
Assistance with monitoring patient observation checks, as needed;
Completion of required documentation, including: consents/releases, Group Notes, Progress Notes, Contacts Logs, Transition/Discharge Summaries.
Assistance with patient observation checks for monitoring milieu safety, as requested;
Supporting patients in crisis through verbal de-escalation, 1:1 monitoring, or crisis/safety planning, as requested;
Attendance in supervision, staff trainings, and MDT meetings;
Outpatient Services (Clinic, MCI Services)
Assistance with monitoring patient safety while in the program including waiting rooms, restrooms, boarding room (MCI Only), hallways.
Screening of patient walk ins or phone calls for services to the Masters Clinician;
Care coordination activities to ensure referrals for services are completed
Monitoring consents & releases are completed upon admission and as needed thereafter.
Accompany MA Clinician during evaluation in the community (MCI only).
Completion of assigned follow up sessions with patient/family post evaluation as scheduled (MCI Only).
Assist with scheduling appointments for follow-up with nurse case manager, clinician and other services requested.
Attendance at MDT meetings and documenting MDT notes for patients, as requested
Participation in program initiatives, quality projects, and program support services.
Coverage of phones/reception area as needed.
Engagement in training opportunities to enhance knowledge of mental health and SUD services.
Assignment of coordinator responsibilities, as designated by supervisor.
Engagement and attendance at community events with stakeholders, agencies and service providers.
Care coordination with external agencies, stakeholders and referral sources to provide patient progress reports, compliance reports, other requested documentation at the request of the Masters Clinician.
Community-Based Services (RSN/CSN/CSP-JI)
Engagement with patients in community settings and inpatient units to offer services;
Completion of initiation for services and all required documentation based upon services agreed upon;
Ongoing monitoring and compliance with required documentation for services.
Monitoring service authorizations and providing updated information for continued stay reviews;
Engagement and completion of Recovery Coach Training;
Care coordination activities to ensure referrals for services are completed
Monitoring consents & releases are completed upon admission and as needed thereafter.
Assist with scheduling appointments for follow up with designated community providers
Participation in program initiatives, quality projects, and program support services.
Engagement in training opportunities to enhance knowledge of mental health and SUD services.
Engagement and attendance at community events with stakeholders, agencies and service providers.
Youth Point
Submission of all required driving documentation per policy at hire and annually thereafter (TM);
Transport and engagement with youth in community settings (TM);
Completion of all CBHI New Hire Trainings upon hire (TM);
Possesses an understanding of trauma informed care and cultural competence and attends all additional trainings as required/assigned;
Ability to run psycho educational and social support groups as needed;
Knowledge of area resources necessary to meet treatment plan goals of youth;
Ability to network and develop professional working relationships with external area providers;
Ongoing regular communication and collaboration with other internal and external providers;
Completion of all required documentation at the start of services and updates as required by performance specifications;
Ability to accurately document time spent with clients, guardians, and collaterals including interventions utilized and responses to these interventions;
Ongoing monitoring and compliance with required documentation for services;
Tracking service authorizations dates/units and providing updated information for continued stay reviews, as necessary for the service provided;
Comply with all necessary medical necessity criteria and performance specifications, dependent on service provided;
Other duties as assigned by the Clinical Director or Program Director
Salary Range: $58,500 to $67,000
(commensurate with experience)
Any compensation range provided is an estimate based on current market data. The actual offer may fall above or below this range, depending on the candidate’s experience, skills, and geographic location.
High Points’ main objective is to ensure all employees and their families lead fulfilling and healthy lives. We offer essential resources and support to build and sustain physical, financial, and emotional strength to achieve this. Our focus is on overall well-being so you can concentrate on the things that matter most. Our benefits plan comprises medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, 403b, paid vacation/time off, and other benefits.
High Point and its affiliates are equal opportunity employers. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected characteristics.
