The Patient Care Associate performs direct and non-direct patient care duties, including clerical, supply, and messenger responsibilities. They may also serve as a patient care observer to ensure safety in 1:1 observation situations.
Requirements summary
Requires a high school diploma and BLS certification, with specific certification requirements for the certified track (CNA, MA, or nursing student). Candidates must demonstrate strong communication skills and the ability to handle stressful crisis situations.
high schoolprofessional certificateTeamworkOrganizational SkillsMulti-taskingInterpersonal CommunicationPatient CareCollaborationMedical TerminologyComputer SkillsBasic Life SupportTypingClerical DutiesCrisis Management
Job description
Site
Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Come Join Us and Meet the Team on June 2nd - 12PM-5PM! Open Career Fair with on-the-spot interviews! The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Qualifications Qualifications, PCA, Certified (Salary Grade C25) High school diploma or equivalent required Current American Heart Association Basic Life Support (BLS) certification required Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required. Six (6) months to one (1) year nursing assistant experience required One (1) to three (3) years secretarial experience preferred Health care experience preferred Ability to multi-task and handle stress crisis situations effectively required Demonstrated knowledge of medical terminology required Demonstrated typing skills and computer experience required Demonstrated interpersonal, organizational, and oral and written communication skills required Qualifications, PCA, Non-Certified (Salary Grade C24) Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required High school diploma or equivalent required Current American Heart Association BLS certification required Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required Health care experience preferred Ability to multi-task and handle stress crisis situations effectively required Demonstrated typing skills and computer experience required Demonstrated interpersonal, organizational, and oral and written communication skills required Ability to communicate effectively and follow written and/or oral instructions required Demonstrated teamwork and collaboration skills and a professional demeanor required Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Pay Range $18.43 - $25.63/Hourly Grade SC2C25 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Benefits
Comprehensive Benefits
Career Advancement Opportunities
Recognition Programs
Bonuses
Differentials
Premiums
EEO
Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.
